Associa logo

Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Disability insurance
wellness initiatives
Professional Development

Job Description

Associa is a leading property management company renowned for integrating technology with customer-centric services to deliver seamless community management experiences. With a firm commitment to excellence, Associa supports residential communities, commercial properties, and mixed-use developments across North America. The company has earned accolades such as the "Great Place to Work" designation for six consecutive years and numerous "Best and Brightest" awards at various locations, reflecting its commitment to employee satisfaction and organizational excellence. As a full-time employer, Associa provides a competitive benefits package that includes medical, dental, vision insurance, 401k plans, disability insurance, and support for wellness and professional development initiatives, making it an attractive workplace for those looking to grow their careers in a supportive and dynamic environment.

We are currently seeking a Receptionist to join our team at the Rohnert Park, CA location. This role is essential in creating a positive first impression for all visitors and callers by delivering exceptional customer service in a fast-paced environment. The ideal candidate will be well-spoken, approachable, and able to multitask efficiently while maintaining a professional demeanor. The Receptionist will be responsible for managing incoming calls and walk-in clients with courtesy and professionalism, assisting with various administrative tasks, and ensuring that the reception area is welcoming and orderly at all times. This position offers an hourly compensation range of $19.00 to $20.00, depending on experience, and is perfect for individuals seeking to develop their administrative and communication skills within a thriving property management company.

Job Requirements

  • High school diploma or GED required
  • 0 - 3 years of directly related or closely related experience
  • Professional communication skills including phone, interpersonal, written, verbal
  • Professional customer service skills
  • Knowledge of Microsoft Office products including Word, Excel, Outlook at a proficient level
  • Knowledge of general office equipment such as copier, fax, phone systems
  • Confidentiality and discretion in performance of all duties and responsibilities
  • Self-motivated, proactive, detail oriented and a team player

Job Qualifications

  • High school diploma or GED
  • 0 - 3 years of directly related or closely related experience
  • Professional communication skills including phone, interpersonal, written, and verbal
  • Professional customer service skills
  • Proficient knowledge of Microsoft Office products including Word, Excel, Outlook
  • Knowledge of general office equipment such as copier, fax, and phone systems
  • Ability to maintain confidentiality and discretion
  • Self-motivated, proactive, detail oriented, and a team player

Job Duties

  • Professionally greet and direct all visitors
  • Professionally answer the phone and direct all calls accordingly
  • Assist with special administrative projects
  • Manage conference room calendars
  • Screen incoming general messages within email and phone mail systems and distribute accordingly
  • Assist with mail handling per client and company policies
  • Ensure that lobby area is kept neat and clean at all times
  • Other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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