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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $13.00
Work Schedule
Flexible
Benefits
competitive hourly wage
Career placement opportunities
Training and Development
Employee Discounts
Supportive team environment
flexible scheduling
Opportunity for career growth
Job Description
Great Clips is a leading hair salon franchise known for delivering exceptional hair care services through a team-oriented approach. With thousands of locations across North America, Great Clips has earned a reputation for providing convenient, affordable, and high-quality haircuts and styling services. The company's mission centers around creating a welcoming salon experience that begins the moment a customer walks in and continues until their service is completed. This commitment to customer satisfaction drives return visits and fosters brand loyalty, making Great Clips a preferred destination for hair care needs. Great Clips offers career growth opportunities, comprehensive training, and a supportive... Show More
Job Requirements
- High school diploma or equivalent
- Available to work flexible hours including evenings, weekends, and peak times
- Excellent communication skills
- Ability to stand for extended periods
- Basic proficiency with computers and POS systems
- Strong customer service orientation
- Ability to work in a fast-paced environment
- Reliability and punctuality
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills
- Familiarity with point-of-sale (POS) systems is a plus
- Ability to multitask and manage time effectively
- Positive attitude and team player mindset
Job Duties
- Warmly greet customers
- Communicate and educate customers on Great Clips processes, online check-in, and wait time monitor
- Process transactions and issue receipts
- Maintain general knowledge of retail products and make recommendations
- Manage the flow of customers between check-in and service
- Maintain cleanliness and sanitation of the front desk and lobby area
- Answer phone calls and inform customers about services
- Update customer records with contact information
- Assist stylists in maintaining salon cleanliness and sanitation
- Commit to working a flexible schedule including peak times
- Resolve customer issues efficiently and effectively
Job Criteria
Experience
No experience required
Job Location
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