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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.00 - $16.82
Work Schedule
Standard Hours
Benefits
Paid Time Off
401(k)
Employee assistance program
Paid parental leave
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
discounts
on the job training
Job Description
Camping World is a leading outdoor and recreational vehicle retailer in the United States, specializing in providing a comprehensive range of products and services for camping enthusiasts. Established with the mission to enrich the outdoor experience, Camping World operates numerous retail locations across the country, offering camping gear, RVs, and related accessories, along with a supportive team dedicated to customer satisfaction. The company prides itself on being more than just a retailer; it is a community for outdoor lovers and aims to inspire customers to embrace the camping lifestyle with premium products and exceptional service.
The role of Receptioni... Show More
The role of Receptioni... Show More
Job Requirements
- High school education or equivalent
- Previous customer service experience preferred
- Strong interpersonal skills
- Leadership ability
- Strong organizational and multitasking skills
- Proficiency in MS Office
- Ability to lift up to 25 lbs and move up to 50 lbs with assistive devices
- Commitment to reliability and teamwork
Job Qualifications
- High school education or equivalent
- Previous experience in a high-standard customer service environment preferred
- Excellent interpersonal, presentation and relationship-building skills
- Strong ability to take initiative and leadership skills
- Strong sense of personal responsibility and reliability
- Ability to multitask and stay organized
- Proficient with MS Office
- Ability to respond effectively to a diverse client base
Job Duties
- First point of contact for customers
- Greet and welcome customers
- Set tone for a positive customer experience
- Check in VIP appointments and direct customers to the appropriate team member(s)
- Coordinate front desk activities including answering and directing incoming phone calls
- Track incoming sales calls in our CRM
- Maintain a strong work ethic with total commitment to success every day
- Assist customers with any questions directed to the reception desk
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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