Receptionist

Milwaukee, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

competitive pay

Annual bonus

Eligible for annual pay increases

comprehensive health coverage

Vision Insurance

Dental Insurance

Paid Time Off

retirement plan with company match

Employee assistance program

basic group life insurance

short term disability

Tuition Reimbursement

voluntary benefits

Job Description

Badger Meter is a global leader in water technology with a rich history spanning over 120 years. The company is dedicated to innovation and sustainability, focusing on preserving and protecting the world's most precious resource—water. Its trusted solutions help customers optimize water delivery and usage, maximize revenue, and reduce waste, contributing to a more sustainable future. Badger Meter fosters a workplace culture that values diversity, empowers employee voices, and encourages creative ideas that drive innovation. Employees at Badger Meter play a vital role not just in advancing the business but also in shaping positive change for communities and the environment worldwide.

The role of Receptionist at Badger Meter is a crucial position serving as the first point of contact for all visitors, callers, employees, vendors, and customers. This position requires an individual who embodies a professional and customer-focused demeanor to create a welcoming and positive front office experience. The Receptionist will handle incoming calls through computerized phone systems, direct calls to the proper departments, greet and register visitors, and provide essential administrative support for daily office operations. In addition to managing front desk activities, this role involves coordinating conference room bookings, assisting with building access by creating employee and contractor badges, sorting mail, and supporting general administrative tasks as needed. The Receptionist's efforts ensure smooth, efficient, and organized front office functioning, contributing directly to the company’s operational excellence.

This full-time position offers competitive pay and benefits, including comprehensive health, vision, and dental insurance, paid time off, and retirement savings plans with company contributions. Badger Meter is committed to providing opportunities for career growth and values employees who take initiative and uphold high standards of performance. Working in a professional office environment, this role suits individuals who excel at multitasking, maintaining confidentiality, and delivering exceptional customer service. The company promotes an inclusive and supportive culture where collaboration and continuous learning are encouraged, making it an ideal workplace for those who want to make a meaningful impact while advancing their career.

Job Requirements

High school diploma or GED required
prior receptionist, administrative, or customer service experience required
experience working in a professional office environment

Job Qualifications

Professional, welcoming, and customer-focused demeanor
ability to manage an electronic multi-line phone system
prior switchboard experience preferred
intermediate computer skills, including Microsoft Outlook, Word, and Excel
basic proficiency with Adobe Suite preferred
strong attention to detail and ability to manage multiple priorities
ability to maintain confidentiality and use discretion when handling visitor, employee, customer, or company information
dependable, organized, and able to work independently with minimal supervision
strong verbal communication and active listening skills

Job Duties

Answer incoming calls through a computerized phone systems in a friendly, professional, and timely manner
direct calls to the appropriate employee, department, or business area
answer general questions and take accurate messages as needed
greet, register, and assist visitors upon arrival, ensuring a positive and professional experience
notify the appropriate Badger Meter employee or department when visitors arrive
support building access processes by creating employee and contractor badges
sort incoming USPS mail and process outgoing USPS mail
review and approve conference room reservations in Outlook, as appropriate
coordinate conference room set-ups by submitting work orders to Maintenance along with the required room set-up forms
monitor the general cleanliness and appearance of assigned office/common areas and communicate concerns to ensure service expectations are met
submit mailing list removal requests as needed
sort and mail daily invoices to external customers
provide backup administrative support to General Administration team members as needed
perform other administrative duties and special projects as assigned