Receptionist

Fullerton, CA, USA|

Job Overview

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

flexible scheduling

friendly work environment

Job Description

Our establishment is part of a prestigious Morale, Welfare, and Recreation (MWR) program that focuses on enhancing the quality of life for our military personnel and their families. We provide essential billeting services and support to ensure a comfortable and welcoming environment for our guests. Operating under the strict standards and needs of military units, our facility values efficiency, hospitality, and professionalism in all our interactions. We understand the unique requirements of military patrons and are dedicated to serving them with the utmost respect and care, contributing to their overall morale and well-being.

The role of Receptionist is pivotal in creating a warm and inviting atmosphere for all guests, especially catering to our Military Units and Billeting patrons. The receptionist acts as the first point of contact and is responsible for performing a variety of administrative and customer service duties. This includes managing check-ins and check-outs, responding to inquiries, maintaining accurate records, and coordinating room allocations. The receptionist will develop positive relationships with guests, providing valuable and helpful information to enhance their stay. This position is suited for individuals who are detail-oriented, customer-focused, and possess strong communication skills. Employment type is typically full-time with competitive salary packages, including opportunities for professional growth within the MWR organization. This role is essential in upholding the high standards expected in military hospitality and ensuring a positive experience for all visitors.

Job Requirements

High school diploma or equivalent
Previous experience in customer service or hospitality
Excellent communication skills
Strong organizational skills
Competency in using computer software for reservations and record keeping
Ability to multitask and work under pressure
Professional attitude and appearance

Job Qualifications

High school diploma or equivalent
Previous experience in customer service or hospitality preferred
Strong interpersonal and communication skills
Ability to work in a fast-paced environment
Proficiency with administrative and scheduling software
Attention to detail
Ability to handle confidential information with discretion

Job Duties

Provide a warm and welcoming atmosphere for all guests
Attend to Military Units and Billeting patrons by addressing their needs promptly
Develop positive relations with guests and provide valuable and helpful information
Perform administrative tasks such as reservations and record keeping
Coordinate check-in and check-out processes efficiently
Maintain accurate and confidential guest records
Assist with the overall management of billeting services