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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
21st Mortgage is a leading financial services company specializing in mortgage lending solutions designed to meet the needs of a diverse clientele. With a commitment to providing excellent customer service and innovative mortgage products, 21st Mortgage has established itself as a trusted partner in the home financing industry. The company operates with a focus on creating a collaborative and dynamic work environment that values professionalism, integrity, and the continuous development of its employees.
The receptionist role at 21st Mortgage is a critical position that serves as the initial point of contact for all incoming communications and visitors. This ro... Show More
The receptionist role at 21st Mortgage is a critical position that serves as the initial point of contact for all incoming communications and visitors. This ro... Show More
Job Requirements
- High school diploma or equivalent
- Clear speaking voice
- Professional phone etiquette
- Positive attitude
- Ability to multitask effectively
- Fast and accurate typing skills
Job Qualifications
- Must have a clear speaking voice and professional phone etiquette
- Must have a positive attitude
- Comfortable multitasking in a fast-paced environment
- Accurate and fast typing skills
- High school diploma or equivalent
Job Duties
- Answer incoming calls and greet customers with a friendly and clear voice
- Understand the nature of calls and route them to the correct 21st team member or department
- Greet customers and vendors at the front desk
- Check in visitors efficiently and courteously
- Process parking validations during business hours
- Maintain a professional and positive attitude while multitasking
- Set the tone for a positive customer experience through effective communication
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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