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Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.25 - $18.75
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Work Schedule

Standard Hours
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Benefits

Professional Development
Continuing Education
supportive work environment
Quarterly raises
United healthcare insurance
free life insurance

Job Description

Journey is a community-centered healthcare organization dedicated to delivering exceptional care experiences to residents and their families. Founded on the vision to "Change the world, one heart at a time," Journey thrives on the strength of its local leaders and a committed home office team. These leaders are more than just managers; they are passionate advocates who understand the unique needs and aspirations of their communities. They foster meaningful connections and work collaboratively towards progress and lasting positive change. Journey's mission emphasizes achieving outstanding quality outcomes by leading a world-class Care Team that consistently exceeds expectations in every interaction. This... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or administrative role
  • Strong communication skills
  • Proficiency in Microsoft Office
  • Experience with electronic health record systems
  • Ability to handle multiple tasks efficiently
  • Customer service oriented

Job Qualifications

  • High school diploma or equivalent
  • Additional education or certification in office administration is a plus
  • Previous experience in a receptionist or administrative role, preferably in a healthcare setting
  • Strong interpersonal and communication skills, both verbal and written
  • Proficient in Microsoft Office Suite and experience with electronic health record (EHR) systems

Job Duties

  • Greet and welcome patients and visitors in a warm and professional manner
  • Answer and direct incoming phone calls, taking messages as necessary
  • Schedule and confirm patient appointments, ensuring accurate records in our system
  • Maintain a clean and organized reception area
  • Assist with administrative tasks as needed, including filing, data entry, and handling correspondence
  • Respond to patient inquiries and provide information about services offered
  • Collaborate with clinical staff to ensure effective communication and coordination of care

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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