Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.25 - $18.75
Work Schedule
Standard Hours
Benefits
Professional Development
Continuing Education
supportive work environment
Quarterly raises
United healthcare insurance
free life insurance
Job Description
Journey is a community-centered healthcare organization dedicated to delivering exceptional care experiences to residents and their families. Founded on the vision to "Change the world, one heart at a time," Journey thrives on the strength of its local leaders and a committed home office team. These leaders are more than just managers; they are passionate advocates who understand the unique needs and aspirations of their communities. They foster meaningful connections and work collaboratively towards progress and lasting positive change. Journey's mission emphasizes achieving outstanding quality outcomes by leading a world-class Care Team that consistently exceeds expectations in every interaction. This commitment to excellence makes Journey a leading healthcare provider where employees play a vital role in impacting lives locally and meaningfully.
We are currently seeking a friendly and organized Receptionist to become the first point of contact for our patients and visitors. The receptionist will be instrumental in ensuring a smooth and efficient front desk operation, offering warm and professional greetings, managing communications, scheduling appointments, and assisting with administrative duties. The ideal candidate has excellent communication skills, a passion for exceptional customer service, and the ability to work collaboratively with clinical staff to support coordinated patient care. This role not only demands strong interpersonal skills but also proficiency with technology such as Microsoft Office and electronic health record systems. Working at Journey means joining a supportive and collaborative environment where professional growth is encouraged through continuing education and development opportunities. In addition, employees benefit from quarterly raises, United Healthcare insurance, and free life insurance. We are an equal opportunity employer committed to accessibility and accommodating applicants with disabilities. This receptionist position offers a rewarding career path where you can truly make a difference one heart at a time as part of our outstanding Care Team.
We are currently seeking a friendly and organized Receptionist to become the first point of contact for our patients and visitors. The receptionist will be instrumental in ensuring a smooth and efficient front desk operation, offering warm and professional greetings, managing communications, scheduling appointments, and assisting with administrative duties. The ideal candidate has excellent communication skills, a passion for exceptional customer service, and the ability to work collaboratively with clinical staff to support coordinated patient care. This role not only demands strong interpersonal skills but also proficiency with technology such as Microsoft Office and electronic health record systems. Working at Journey means joining a supportive and collaborative environment where professional growth is encouraged through continuing education and development opportunities. In addition, employees benefit from quarterly raises, United Healthcare insurance, and free life insurance. We are an equal opportunity employer committed to accessibility and accommodating applicants with disabilities. This receptionist position offers a rewarding career path where you can truly make a difference one heart at a time as part of our outstanding Care Team.
Job Requirements
- High school diploma or equivalent
- Previous experience in a receptionist or administrative role
- Strong communication skills
- Proficiency in Microsoft Office
- Experience with electronic health record systems
- Ability to handle multiple tasks efficiently
- Customer service oriented
Job Qualifications
- High school diploma or equivalent
- Additional education or certification in office administration is a plus
- Previous experience in a receptionist or administrative role, preferably in a healthcare setting
- Strong interpersonal and communication skills, both verbal and written
- Proficient in Microsoft Office Suite and experience with electronic health record (EHR) systems
Job Duties
- Greet and welcome patients and visitors in a warm and professional manner
- Answer and direct incoming phone calls, taking messages as necessary
- Schedule and confirm patient appointments, ensuring accurate records in our system
- Maintain a clean and organized reception area
- Assist with administrative tasks as needed, including filing, data entry, and handling correspondence
- Respond to patient inquiries and provide information about services offered
- Collaborate with clinical staff to ensure effective communication and coordination of care
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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