Receptionist

Busch Products, Inc. is an employee-owned premier countertop company based in Syracuse, renowned for its commitment to quality craftsmanship and exceptional customer service. As a leader in the countertops industry, Busch Products delivers innovative and durable solutions for both residential and commercial applications. Their employee-owned culture fosters a collaborative working environment where team members are valued and motivated to contribute to company success. Busch Products prides itself on maintaining high standards in its products and services while offering stable employment opportunities in a supportive, community-focused setting.

We are currently seeking a full-time Receptionist to join our Syracuse office team. This role is essential in supporting daily office operations across multiple departments and serves as the frontline contact for visitors and callers. The ideal candidate should be detail-oriented, professional, and capable of managing multiple responsibilities in a fast-paced environment. As a receptionist, you will play a key role in creating a positive and welcoming experience for customers and visitors, reflecting the company's dedication to outstanding service.

The Receptionist will manage a multi-line phone system, ensuring calls are directed efficiently and messages are accurately recorded and delivered on time. Greeting guests with a friendly demeanor and assisting them promptly will be part of your daily routine. You will respond to general inquiries, provide product and company information when needed, and support the office staff by handling clerical and administrative tasks such as data entry, document preparation, and correspondence.

Coordination with the sales team to schedule appointments and follow up with customers is an important aspect of this role. Additionally, you will handle incoming communications including faxes, maintain the office supply inventory, and manage general clerical duties like filing and organizing records. Flexibility to work varying shifts, including every other weekend, is required to meet business needs.

This position requires strong communication skills, excellent organizational abilities, and proficiency in standard office equipment and software. Confidentiality and the capacity to manage multiple tasks efficiently are vital to success in this role. By joining Busch Products, you become part of an employee-owned company that values your contribution and provides a robust benefits package, including health, dental, and vision insurance, paid time off, and retirement plans. We are committed to fostering an inclusive workplace and are proud to be an Equal Employment Opportunity Employer for all applicants including those who are protected veterans or individuals with disabilities.