Job Overview

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Employment Type

Hourly
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
Retirement Plan
Life insurance

Job Description

Legends Global is a distinguished company specializing in premium hospitality and venue management services, primarily operating in iconic locations such as the Caesars Superdome, Smoothie King Center, and Champions Square. Known for its commitment to delivering exceptional guest experiences and professional service, Legends Global partners with leading sports and event venues to provide top-tier customer service and operational support. With a focus on excellence and seamless event management, the company fosters a dynamic and welcoming environment for visitors, employees, and clients alike. As an Equal Opportunity and Affirmative Action employer, Legends Global actively encourages applications from diverse candidates, including women, minorities, individuals with disabilities, and protected veterans, reinforcing its commitment to inclusive hiring practices. The company complies with VEVRAA Federal Contractor regulations, ensuring fair employment opportunities across its workforce.

The Receptionist position at Legends Global is an hourly, non-exempt role assigned to the executive reception area located at Gate F. This role reports directly to the Human Resources Manager within the Human Resources department, emphasizing its integral position supporting overall company operations and visitor management. The primary responsibilities of the Receptionist include managing incoming communications through the main phone system by answering and directing calls efficiently, assisting visitors with queries and concerns, and ensuring that guests are greeted warmly and directed appropriately. Additionally, the Receptionist is responsible for maintaining office forms, handling clerical duties, and managing office supplies to ensure the smooth day-to-day operation of the front desk area.

This role demands strong communication skills, attention to detail, and a professional demeanor, as the Receptionist serves as a pivotal point of contact between the company and its visitors. The position also includes monitoring security by verifying guest credentials to prevent unauthorized access, restocking promotional materials in the main lobby, and providing essential support such as managing faxes, deliveries, and maintaining clean, fully stocked meeting rooms. While prior experience in receptionist duties is required, the position also values proficiency in typing, word processing, and operating switchboards, enhancing the efficiency and responsiveness of the reception area.

Legends Global values employees who exhibit excellent verbal communication and customer service skills, and those who are capable of multitasking between answering calls, assisting guests, and performing clerical functions. This role provides a unique opportunity to work within some of the most renowned venues in the city, offering a collaborative environment where the receptionist can contribute significantly to the welcoming atmosphere and operational success. Moreover, the role demands compliance with company standards and procedures, ensuring that all assigned duties are performed efficiently and effectively. The Receptionist role at Legends Global is ideal for candidates seeking a stable hourly position within a professional hospitality and events setting, providing vital support to human resources and facility management functions.

Job Requirements

  • High school diploma or equivalent
  • minimum of 1-year prior receptionist experience required

Job Qualifications

  • Must successfully pass a criminal background check
  • must be at least 18 years of age
  • outstanding verbal communication and customer service skills required
  • typing skills preferred
  • knowledge of computers, word processing, and switchboard needed

Job Duties

  • Operate telephone switchboard to answer, screen, and forward telephone calls
  • answer routine telephone inquiries, event-specific or general inquiries
  • greet and welcome guests and direct them to specific locations
  • handle faxes and deliveries
  • provide typing and clerical support as needed
  • contact staff to maintain clean, fully stocked meeting rooms
  • prevent security issues by ensuring every guest that enters the building has proper credentials
  • restock promotional items in the main lobby as needed
  • perform all other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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