Receptionist

Austin, TX, USA|Remote, Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Flexible

Benefits

healthcare

Dental Insurance

Vision Insurance

Employee assistance program

Paid Time Off

401k Match

Parental leave

HSA Contribution Match

Paid Calm app subscription

Tuition Reimbursement

hybrid work schedule

Job Description

PEAK6 is a leading investment firm headquartered in Austin, Texas, known for leveraging technology to revolutionize traditional business models and optimize performance across diverse industries. Since its inception in 1997, when it first developed a tech-driven solution for options trading, PEAK6 has expanded its innovative approach to multiple asset classes and business stages. With a reputation built on delivering superior results, the company supports entrepreneurs and visionary enterprises through its capital and strategic resources. PEAK6 encompasses a diverse array of brands including PEAK6 Capital Management, PEAK6 Strategic Capital, Apex Fintech Solutions, FOCUS, We Insure, Evil Geniuses, Poker Power, Zogo, and... Show More

Job Requirements

High school diploma or equivalent
Prior experience in receptionist or customer-facing roles preferred
Strong communication skills both written and verbal
Ability to maintain confidentiality and handle sensitive information
Proficiency with office software and access control systems
Strong organizational skills and attention to detail
Ability to multitask and manage competing priorities effectively
Professional and friendly demeanor with excellent interpersonal skills

Job Qualifications

Prior experience in a receptionist, front desk, or customer-facing role preferred
Warm, professional, and customer-focused with a genuine desire to help people
Highly organized with strong attention to detail and ability to manage competing priorities
Clear communicator both in person and in writing
Reliable and consistent as the anchor of the front desk experience
Comfortable with technology including access control systems and general office software

Job Duties

Welcome and check in visitors, contractors, and guests ensuring a professional and friendly experience
Notify employees of visitor arrivals and manage the sign-in process in accordance with site security protocols
Answer and direct incoming calls and general inquiries
Maintain a tidy and organized reception area throughout the day
Issue temporary badges to visitors and contractors in compliance with site security requirements
Coordinate with HR, IT, and Security on access provisioning and badge deactivation for onboarding and off boarding employees
Maintain accurate access logs and support periodic audits as needed
Receive, sort, and distribute incoming mail and packages
Manage outgoing shipments and liaise with couriers on scheduling or issues
Notify recipients of deliveries and handle overflow or storage needs
Serve as the first point of contact for employee facilities requests and inquiries
Capture and communicate requests to the appropriate team member for resolution
Keep employees informed on the status of their requests and escalate urgent issues to the office manager

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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