Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.50 - $16.25
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Life insurance

Job Description

Singing River Health System is a reputable healthcare organization dedicated to delivering compassionate and high-quality medical services to its community. Known for its commitment to improving health outcomes and saving lives, Singing River Health System operates multiple facilities, including specialized cardiology centers located in Biloxi and Ocean Springs. The system is deeply rooted in the community it serves, fostering a culture where caring is not just a part of the job but a fundamental value that guides every action. This healthcare provider values pride, passion, and commitment in its staff, ensuring that every team member is engaged in meaningful work that makes a difference.

As an integral part of the healthcare community, Singing River Health System emphasizes teamwork and collaboration within a professional environment that supports growth and excellence. Employees are encouraged to bring energy, heart, and dedication to their roles every day, contributing to a safe and healing environment for patients. Whether in clinical roles, administrative positions, or support services, the organization's mission remains clear-to improve health and save lives with a patient-centered approach.

The Receptionist role at Singing River Health System is a vital front-line position within the cardiology departments at their Biloxi and Ocean Springs locations. The Receptionist acts as the first point of contact for patients and visitors, greeting them warmly and efficiently, and plays a significant part in facilitating patient care through effective communication and organizational skills. This position is an excellent opportunity for individuals looking to work in a dynamic healthcare environment where their work directly impacts patient experience and operations.

This role requires someone who thrives in a busy clinical setting, demonstrating professionalism and accuracy while handling various administrative tasks such as managing appointments, answering telephone inquiries, and supporting patients and visitors with their needs. The position demands a high level of customer service skills and the ability to multitask efficiently in an environment that can be both fast-paced and emotionally demanding. Receptionists are expected to maintain confidentiality and the dignity of every patient, supporting the practice team with clerical duties and ensuring smooth workflow within the cardiology departments.

Working as a Receptionist at Singing River Health System involves more than routine administrative duties; it requires emotional stability, attention to detail, and the ability to perform under pressure. Employees must be proficient in using office technology, including computers, telephones, fax machines, and Microsoft Office applications such as Outlook and Word. The receptionist must also be able to adapt visually and aurally for tasks that require fine discrimination, such as comparing printed materials and handling telephone communications reliably.

This position offers a great chance for those seeking purpose and a meaningful career in the healthcare sector. It is a replacement shift with a schedule that may involve changes to meet hospital needs including off days, shifts, or weekends, reflecting the dynamic nature of healthcare services. The opportunity helps build skills in patient interaction, clinical judgment, and office administration, making it suitable for individuals with experience in clerical roles within healthcare settings or related fields.

By joining Singing River Health System, receptionists become part of a team that values respect, professionalism, and collaboration, contributing directly to the patient care journey. This role reports to the Practice Administrator and does not supervise other staff but is key to maintaining the smooth operation of the cardiology office. Health and safety practices are integral, considering potential exposure to body fluids and the necessity of physical activity throughout the workday. With Singing River Health System, employees find a workplace where their efforts are recognized and valued as they help drive positive health outcomes in the community every day.

Job Requirements

  • High school graduate or equivalent
  • experience working in clerical or secretarial role in healthcare preferred
  • completion of de-escalation training within 90 days of orientation
  • ability to work assigned schedules including off days, shifts, or weekends
  • physical ability to perform moderately active work including frequent movement
  • proficiency in computer and office equipment use
  • superior customer service skills
  • emotional stability and strong communication skills
  • ability to maintain collaborative working relationships

Job Qualifications

  • High school graduate or equivalent
  • experience in clerical or secretarial role in healthcare preferred
  • strong written and verbal communication skills
  • proficiency in Microsoft Outlook and Word
  • ability to multitask and pay attention to detail
  • emotional stability and ability to work under pressure
  • keyboard proficiency and ability to use office technology

Job Duties

  • Receive and assist patients and visitors
  • answer telephone calls
  • organize appointments
  • facilitate patient care effectively
  • maintain professional and accurate administrative records
  • demonstrate superior customer service skills
  • use office technology proficiently

Job Criteria

Experience

Mid Level (3-7 years)


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