Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $25.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
Paid Time Off
opportunities for promotion
supportive work environment
employee recognition

Job Description

We are a family-owned professional business based in the vibrant city of Santa Rosa, known for our strong commitment to hard work, loyalty, and treating our employees like family. Our long-standing history in the community provides a supportive and growth-oriented environment, where employees are not only valued but also given numerous opportunities to advance their careers as we typically promote from within. We pride ourselves on maintaining a positive work culture that encourages collaboration, respect, and personal development. Joining our team means becoming part of a close-knit organization where your contributions truly make a difference and your professional growth is nurtured.

We are currently seeking a dedicated Front Office Receptionist to become the welcoming face and voice of our company from Monday to Friday, 8:30 am to 5 pm, offering a competitive wage of $25 per hour. In this role, you will play a crucial part in enhancing our customers' experience by providing exceptional service both over the phone and in person. As the first point of contact, your friendly demeanor and professionalism will set the tone for clients’ interactions with our business. Your responsibilities will include answering multiple phone lines, transferring calls efficiently, taking accurate messages, and greeting clients and visitors warmly as they arrive for their appointments.

We are looking for someone who is highly customer-focused with outstanding interpersonal skills and a positive attitude. The ideal candidate is computer-savvy, quick to learn new systems, and able to manage various tasks while maintaining excellent attention to detail. Your ability to follow through on tasks with a can-do attitude will ensure smooth office operations and contribute to an overall positive experience for our clients and staff alike. If you are a people person who enjoys creating a welcoming environment and has previous experience handling multi-line phone systems in an office setting, this is the perfect opportunity for you to thrive and grow within a company that truly values its team.

Job Requirements

  • Previous office receptionist experience
  • Experience with multi-line phone systems
  • Customer service orientation
  • Basic computer proficiency
  • Ability to work Monday to Friday 8:30 am to 5 pm
  • Positive attitude and eagerness to learn
  • Strong communication skills

Job Qualifications

  • Previous office receptionist experience
  • Experience managing multi-line phone systems
  • Strong customer service and communication skills
  • Ability to maintain attention to detail
  • Positive attitude and willingness to learn
  • Proficient with computers and office software
  • Excellent interpersonal skills

Job Duties

  • Answer multiple phone lines and transfer calls
  • Take messages and ensure timely communication
  • Greet and assist external and internal customers professionally
  • Receive incoming calls promptly with attention to customer experience
  • Provide courteous and friendly client and visitor reception
  • Demonstrate a positive attitude and willingness to learn
  • Operate office computer systems and learn new software as required

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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