Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $14.00 - $16.82
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
401(k)
Employee assistance program
Good Sam Roadside Assistance
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Paid parental leave
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Camping World is a leading retailer specializing in recreational vehicles, outdoor gear, and camping equipment, committed to providing exceptional products and services to outdoor enthusiasts across the United States. Known for its extensive range of motorhomes, travel trailers, and camping accessories, Camping World integrates quality merchandise with expert advice to enhance the outdoor adventure experience for its customers. The company prides itself on its customer-centric approach and continuous efforts to innovate within the outdoor recreation industry. With a robust nationwide presence, Camping World has built a reputation as a trusted provider for both novice campers and seasoned adventurers alike.

Camping World is currently expanding its team and seeking a highly motivated and forward-thinking Receptionist to join its dynamic workforce. This role is crucial as the first point of contact for customers entering the facility, setting the tone for a positive and welcoming customer experience. The Receptionist will play an integral role in greeting and assisting visitors, managing incoming phone calls, and ensuring that VIP appointments are checked in and directed to the appropriate team members efficiently. This position requires a professional who is not only adept at multitasking and organizing front desk activities but also demonstrates a strong commitment to teamwork and company success. The ideal candidate will have excellent interpersonal and communication skills, with the ability to build strong relationships with customers and colleagues alike.

This opportunity offers a competitive hourly wage ranging from $14.00 to $16.82, reflecting factors such as skill sets, experience, and certifications. In addition to competitive pay, Camping World provides a comprehensive benefits package including paid time off, 401(k) plans, employee assistance programs, and tuition reimbursement options for eligible employees. Full-time team members benefit from medical, dental, and vision coverage, while part-time associates have access to dental and vision insurance. The company also fosters an inclusive workplace culture that values diversity and equal opportunity for all employees, adhering strictly to policies that prohibit discrimination based on a wide range of protected characteristics.

This Receptionist role is perfect for an individual looking to grow professionally within an expanding company, offering continuous training and development opportunities. The position demands a strong work ethic, leadership qualities, and the ability to take initiative and manage situations proactively. Physical requirements include the ability to lift up to 25 pounds and move up to 50 pounds with assistive devices, ensuring that the role is suited to individuals capable of handling the physical aspects as needed. An eagerness to contribute to a team-oriented environment and uphold the company’s standards of excellence will be key to success in this position.

Job Requirements

  • High school education or equivalent
  • Previous experience in a high-standard customer service environment preferred
  • Excellent interpersonal, presentation and relationship-building skills
  • Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
  • Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
  • Strong organizational skills with the ability to multitask
  • Ability to effectively respond to and meet the needs of a diverse client base
  • Computer skills: MS Office
  • May lift up to 25 lbs and/or move up to 50 lbs with assistive devices

Job Qualifications

  • High school education or equivalent
  • Previous experience in a high-standard customer service environment preferred
  • Excellent interpersonal, presentation and relationship-building skills
  • Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
  • Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
  • Strong organizational skills with the ability to multitask
  • Ability to effectively respond to and meet the needs of a diverse client base
  • Computer skills: MS Office
  • May lift up to 25 lbs and/or move up to 50 lbs with assistive devices

Job Duties

  • First point of contact for customers
  • Greet and welcome customers
  • Set tone for a positive customer experience
  • Check in VIP appointments and direct customers to the appropriate team member(s)
  • Coordinate front desk activities including answering and directing incoming phone calls
  • Track incoming sales calls in our CRM
  • Maintain a strong work ethic with total commitment to success every day
  • Assist customers with any questions directed to the reception desk
  • Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary

Job Criteria

Experience

Mid Level (3-7 years)


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