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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $17.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Job Description
This job posting is for the position of Receptionist at a senior living community. The organization operates within the healthcare and senior care industry, providing a warm and welcoming environment for residents, guests, and families. The Receptionist acts as the primary greeter at the community's front desk, serving as the first point of contact for everyone entering the premises. The role is integral to the community’s daily operations and contributes significantly to the atmosphere of hospitality and professionalism maintained throughout the facility.
The Receptionist will be responsible for a variety of administrative and clerical tasks, supporting the community in co... Show More
The Receptionist will be responsible for a variety of administrative and clerical tasks, supporting the community in co... Show More
Job Requirements
- Must have high school diploma or equivalent
- Must have clerical experience
- Must be proficient with Microsoft applications especially Word and Excel
- Must demonstrate proficiency with office machines including fax and copier
- Must always be neat and presentable and be especially sensitive to uniform requirements
- Must be able to process calls accurately within appropriate hospitality guidelines
- Must enjoy serving seniors
- Must demonstrate excellent customer services and hospitality
- Must demonstrate trustworthiness and dependability
- Must work efficiently and effectively with little to no supervision
- Must demonstrate superior verbal communication skills
- Must be organized
- Must work efficiently with frequent interruptions
- Must be able to multi-task
- Must be dependable
- Must be able to meet deadlines
Job Qualifications
- Must have high school diploma or equivalent
- Must have clerical experience
- Must be proficient with Microsoft applications especially Word and Excel
- Must demonstrate proficiency with office machines including fax and copier
- Must demonstrate excellent customer services and hospitality
- Must demonstrate trustworthiness and dependability
- Must have superior verbal communication skills
- Must be organized
- Must enjoy serving seniors
- Must be able to work efficiently with little to no supervision
- Must be able to multi-task
- Must be dependable
- Must be able to meet deadlines
Job Duties
- Serves as community's first greeter to all guests, visitors, residents and families entering front lobby
- Creates and maintains a positive atmosphere of warmth and hospitality
- Interacts with all individuals professionally and courteously
- Takes phone messages accurately and completely or offers voicemail
- Records caller's name, time of call and nature of business when intended party is unavailable
- Directs concerns, complaints, suggestions, and maintenance requests from individuals to appropriate manager or department
- Screens visitors entering the community
- Determines nature of business calls and routes to appropriate associate
- Assists with keeping front lobby and workrooms neat, clean, and presentable
- Closely observes lobby activity and reports unauthorized visitors or concerns
- Provides accurate, reliable clerical support including typing, filing, data entry
- Directs inquiries and requests from within and outside community to Sales team
- Receives sorts and distributes mail
- Receives packages and flowers and contacts concierge or resident for delivery
- Operates all office machines as needed
- Maintains lists such as resident directory, associate phone list, associate birthday list
- Oversees resident check-in system
- Provides clerical support as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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