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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $19.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Professional development opportunities
employee recognition programs
collaborative work environment
Job Description
South University is a well-established institution that prides itself on providing quality education and exceptional service to its students, staff, and visitors. Known for fostering an environment that encourages innovation, positive thinking, and growth, South University strives to create a workplace where employees are recognized and involved in meaningful ways. The institution applies sound economic principles while maintaining a supportive and welcoming atmosphere, which attracts a diverse community of learners and professionals alike. As a leading university, it offers programs designed to prepare students for success in their chosen career paths while supporting their personal development throughout their academic journey.... Show More
Job Requirements
- High school diploma or GED required
- Bachelor’s degree preferred
- Experience with a multiple line busy switchboard
- Strong communication skills
- Strong customer service skills
- Basic computer literacy
- Ability to type a minimum of 30 words per minute
- Professional telephone manner
- Ability to work collaboratively with other departments
- Ability to listen and respond positively to customers
- Ability to manage multiple tasks
- Flexibility to assist with clerical functions
Job Qualifications
- High school diploma or GED required
- Bachelor’s degree preferred
- Experience with a multiple line busy switchboard
- Strong communication skills
- Strong customer service and organizational skills
- Basic computer literacy
- Ability to type a minimum of 30 words per minute
- Professional telephone manner
- Ability to interact effectively as a member of a team
- Ability to listen and respond positively to customer requests
- Ability to manage multiple tasks and work under pressure
- Flexibility to assist with various clerical functions
Job Duties
- Answer incoming calls and route them promptly to appropriate staff or voicemail
- Politely take messages when necessary
- Greet visitors in a friendly, welcoming and professional manner
- Ensure visitors sign in, receive parking authorization, name tags, and are escorted
- Support enrollment processes including ordering and verifying student transcripts
- Assist with planning and executing special admission events
- Maintain appointment calendars for admissions, financial aid, and academic counseling
- Assist with confirming and rescheduling appointments
- Inventory and maintain marketing materials and promotional items
- Perform data entry, scan documents, email processing requests, copy, print, and assist with special projects
- Assist with execution of direct mail and bulk mail projects
- Perform other duties as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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