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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Tuition Assistance
mental health services
Retirement Plan
Employee wellness programs
Job Description
Copper Springs is a distinguished behavioral health hospital located in Avondale, Arizona, serving the greater Phoenix metro area. As part of Lifepoint Health, a diversified healthcare delivery network with facilities across the United States, Copper Springs is dedicated to providing comprehensive, compassionate care for individuals facing mental health and addiction challenges. The hospital offers various inpatient and outpatient programs tailored to meet the unique needs of adolescents and adults, including specialized services for active-duty military personnel, veterans, first responders, and other high-risk frontline professionals. Programs available at Copper Springs include inpatient mental health and addiction treatment, Partial Hospitalization Programs (PHP),... Show More
Job Requirements
- High school diploma or equivalent
- previous healthcare work or internship experience required
- ability to work flexible hours and overtime
- strong critical thinking and decisive judgment
- ability to work with minimal supervision
- ability to maintain professionalism in stressful environments
- excellent interpersonal and communication skills
- knowledge of HIPAA compliance
Job Qualifications
- High school diploma or equivalent preferred
- associate degree preferred
- previous healthcare work or internship experience
- strong critical thinking skills
- ability to work independently
- excellent communication and customer service skills
- knowledge of HIPAA regulations
- ability to handle stressful situations with professionalism
- basic administrative and clerical skills
Job Duties
- Provide front-line support by greeting guests and managing incoming calls
- perform clerical duties such as typing, filing, copying, and message taking
- maintain compliance with HIPAA guidelines in all patient information handling
- collaborate with Business Development and Assessment departments during patient admission
- assist in obtaining patient vital signs upon request
- ensure lobby area is clean and welcoming with appropriate refreshments
- record and route telephone and in-person messages accurately
- demonstrate knowledge of hospital emergency code response procedures
- support special projects and community involvement initiatives
- maintain accurate records of visitors and visitation logs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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