Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k plan
Health and Wellness Program
Company paid vacation and holidays
Job Description
Temecula Valley Lexus is a prestigious automotive dealership renowned for its commitment to delivering the highest level of luxury and customer service. Located in the vibrant Temecula region, the dealership specializes in Lexus vehicles, known for their quality, innovation, and reliability. Temecula Valley Lexus fosters a culture that prioritizes work-life balance, teamwork, and a family-like atmosphere. Every team member is encouraged to grow and develop within the organization, reflecting the company's dedication to promoting from within. This focus on internal advancement underscores the value placed on employee satisfaction and professional development. The dealership actively engages with the local community, striving to create the best luxury experience for each guest by embodying honesty, ethical behavior, and high integrity in all interactions. The workplace environment is defined by a strong commitment to teamwork and chemistry among employees, which nurture a positive and supportive culture.
The Receptionist position at Temecula Valley Lexus is a dynamic role critical to the smooth operation of the dealership's communications and customer experience. This role offers candidates an exciting career opportunity with substantial earning potential and full industry-leading benefits. The Receptionist is responsible for courteously handling all incoming calls to the dealership, ensuring that customers receive a prompt, professional, and pleasant first point of contact. This includes routing calls efficiently to the appropriate employees or departments and managing multiple phone lines with confidence and poise. The role requires a welcoming and outgoing personality teamed with excellent customer service skills, providing a positive and reassuring experience to every caller. Additionally, the Receptionist supports various clerical tasks, such as scheduling appointments, managing records, and assisting with office supply management. Weekend availability is a necessity for this role, with scheduling potentially subject to change as operational needs arise. This position demands a high level of professionalism, organizational skills, and the ability to work effectively under pressure, adapting to the fast-paced environment of a luxury automotive dealership. Candidates must thrive in a setting that values teamwork, respect, and a genuine desire to serve customers and colleagues alike. If you are self-motivated, have a strong work ethic, and wish to represent the Lexus brand with pride, this opportunity at Temecula Valley Lexus is an excellent fit.
The Receptionist position at Temecula Valley Lexus is a dynamic role critical to the smooth operation of the dealership's communications and customer experience. This role offers candidates an exciting career opportunity with substantial earning potential and full industry-leading benefits. The Receptionist is responsible for courteously handling all incoming calls to the dealership, ensuring that customers receive a prompt, professional, and pleasant first point of contact. This includes routing calls efficiently to the appropriate employees or departments and managing multiple phone lines with confidence and poise. The role requires a welcoming and outgoing personality teamed with excellent customer service skills, providing a positive and reassuring experience to every caller. Additionally, the Receptionist supports various clerical tasks, such as scheduling appointments, managing records, and assisting with office supply management. Weekend availability is a necessity for this role, with scheduling potentially subject to change as operational needs arise. This position demands a high level of professionalism, organizational skills, and the ability to work effectively under pressure, adapting to the fast-paced environment of a luxury automotive dealership. Candidates must thrive in a setting that values teamwork, respect, and a genuine desire to serve customers and colleagues alike. If you are self-motivated, have a strong work ethic, and wish to represent the Lexus brand with pride, this opportunity at Temecula Valley Lexus is an excellent fit.
Job Requirements
- Minimum of 2 years experience as a receptionist
- Ability to efficiently manage multiple phone lines
- Availability to work weekends
- Must present a professional appearance and conduct
- Excellent customer service skills
- Strong organizational and communication skills
- Ability to multitask and work under pressure
- Basic proficiency in Microsoft Office
- Willingness to work in a team-oriented environment
- Commitment to upholding company confidentiality and ethics
Job Qualifications
- At least 2 years of experience as a receptionist
- Ability to handle multiple phone lines
- Availability to work weekends
- Experience in automotive dealerships is a plus
- Background in service or hospitality industries is a plus
- Previous retail or customer service experience
- Friendly and high-energy personality willing to go above and beyond
- Excellent communication, customer service, and problem-solving skills
- Ability to maintain composure under stress
- Strong organizational skills and ability to multitask
- Basic computer and Microsoft Office skills
- Professional appearance and work ethic
- Team player committed to customers and team members
- Bilingual abilities are a plus
Job Duties
- Answer all incoming calls according to company policies with exceptional telephone skills
- Direct phone calls to the appropriate parties as necessary
- Take written messages from occupied personnel and notify them promptly
- Coordinate questions and issues with appropriate department personnel
- Address customer concerns or escalate if needed
- Assist with clerical and office tasks such as scheduling appointments, maintaining records, sending bills, ordering supplies
- Maintain confidentiality of company and customer information
- Answer service department calls and take messages when necessary
- Help service staff contact customers when vehicles are completed
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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