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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k plan
Health and Wellness Program
Company paid vacation and holidays
Job Description
Temecula Valley Lexus is a prestigious automotive dealership renowned for its commitment to delivering the highest level of luxury and customer service. Located in the vibrant Temecula region, the dealership specializes in Lexus vehicles, known for their quality, innovation, and reliability. Temecula Valley Lexus fosters a culture that prioritizes work-life balance, teamwork, and a family-like atmosphere. Every team member is encouraged to grow and develop within the organization, reflecting the company's dedication to promoting from within. This focus on internal advancement underscores the value placed on employee satisfaction and professional development. The dealership actively engages with the local community, striving... Show More
Job Requirements
- Minimum of 2 years experience as a receptionist
- Ability to efficiently manage multiple phone lines
- Availability to work weekends
- Must present a professional appearance and conduct
- Excellent customer service skills
- Strong organizational and communication skills
- Ability to multitask and work under pressure
- Basic proficiency in Microsoft Office
- Willingness to work in a team-oriented environment
- Commitment to upholding company confidentiality and ethics
Job Qualifications
- At least 2 years of experience as a receptionist
- Ability to handle multiple phone lines
- Availability to work weekends
- Experience in automotive dealerships is a plus
- Background in service or hospitality industries is a plus
- Previous retail or customer service experience
- Friendly and high-energy personality willing to go above and beyond
- Excellent communication, customer service, and problem-solving skills
- Ability to maintain composure under stress
- Strong organizational skills and ability to multitask
- Basic computer and Microsoft Office skills
- Professional appearance and work ethic
- Team player committed to customers and team members
- Bilingual abilities are a plus
Job Duties
- Answer all incoming calls according to company policies with exceptional telephone skills
- Direct phone calls to the appropriate parties as necessary
- Take written messages from occupied personnel and notify them promptly
- Coordinate questions and issues with appropriate department personnel
- Address customer concerns or escalate if needed
- Assist with clerical and office tasks such as scheduling appointments, maintaining records, sending bills, ordering supplies
- Maintain confidentiality of company and customer information
- Answer service department calls and take messages when necessary
- Help service staff contact customers when vehicles are completed
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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