Job Overview

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Employment Type

Temporary
Part-time
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Compensation

Hourly
Exact $17.50
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Work Schedule

Flexible
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Benefits

401k
flexible schedule
Employee assistance program
Paid Time Off
Professional development opportunities

Job Description

The Cleveland Clinic Inpatient Rehabilitation, operating in partnership with Select Medical, is a distinguished healthcare facility dedicated to providing comprehensive and compassionate care to individuals facing complex medical challenges. Situated in Akron, OH, this inpatient rehabilitation hospital specializes in addressing the needs of patients with brain injuries, spinal cord injuries, neurological disorders, orthopedic issues, amputations, and multiple traumas. This collaboration combines the strengths of two prominent healthcare organizations to deliver superior rehabilitation services and improve patient outcomes in a supportive, patient-centered environment.

As a renowned leader in rehabilitation services, the Cleveland Clinic Inpatient Rehabilitation emphasizes a multidisciplinary approach that encompasses medical, physical, emotional, and vocational aspects of patient care. The hospital encourages a culture of continuous learning, growth, and innovation, allowing its staff to thrive professionally while making significant impacts on patients' lives. Employees benefit from a robust support system and extensive orientation to ensure a seamless transition into this specialized healthcare setting.

The Per Diem Receptionist role offers a unique opportunity within this esteemed organization. This position is crucial as it serves as the first point of contact for patients, visitors, and healthcare providers, playing an essential role in fostering a welcoming and efficient environment. The Receptionist will be responsible for managing the front desk operations, including greeting guests, managing appointment schedules, handling communications, and providing exceptional customer service. This role requires strong interpersonal skills, attention to detail, and the ability to multitask effectively in a fast-paced healthcare setting.

Working in Akron, OH, with a compensation rate of $17.50 per hour, this per diem role provides flexibility for those seeking part-time employment with opportunities for advancement. The organization supports employee well-being through various benefits, including 401k eligibility upon meeting the hour threshold within the first year. This role is ideal for individuals passionate about healthcare administration and patient interaction, offering a platform to contribute meaningfully to the mission of enhancing patient care at one of the country’s leading rehabilitation hospitals.

Joining the Cleveland Clinic Inpatient Rehabilitation team means becoming part of a dedicated community of over 44,000 healthcare professionals committed to excellence. The organization promotes a workplace culture that values diversity, inclusion, employee development, and well-being. Per diem employees are provided extensive orientation programs to ensure a smooth integration and have access to benefits supporting financial, emotional, and work-life balance. This role not only offers practical experience in healthcare administration but also the chance to impact patient experiences positively by facilitating a supportive and efficient healthcare environment.

Job Requirements

  • high school diploma or equivalent
  • ability to work per diem shifts in Akron, OH
  • excellent verbal communication skills
  • proficiency in basic computer applications
  • ability to multitask and handle fast-paced environments
  • prior experience in healthcare or customer service is a plus
  • reliable and punctual
  • ability to maintain confidentiality

Job Qualifications

  • high school diploma or equivalent
  • previous experience in a receptionist or customer service role preferred
  • basic computer skills including familiarity with scheduling software
  • excellent communication and interpersonal skills
  • ability to multitask and handle stressful situations
  • strong organizational skills
  • professionalism and a friendly demeanor

Job Duties

  • greet patients and visitors warmly and professionally
  • manage front desk reception and telephone communications
  • schedule and confirm patient appointments
  • maintain accurate records and manage incoming mail and deliveries
  • assist patients and visitors with inquiries and direct them appropriately
  • ensure the waiting area is tidy and welcoming
  • collaborate with healthcare staff to facilitate smooth patient flow

Job Criteria

Experience

Entry Level (1-2 years)


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