Receptionist

Omaha, NE, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $15.00 - $19.75

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Career development opportunities

friendly work environment

Job Description

The Heritage at Sterling Ridge is a distinguished senior living community dedicated to providing a nurturing and supportive environment for its residents. Part of Heritage Communities, a leading provider in senior care, this establishment prides itself on fostering a culture where employees feel valued, empowered, and integral to the mission of enriching the lives of seniors. Heritage Communities is known for its commitment to excellence, continuous improvement, and a compassionate approach that ensures every resident experiences dignity and comfort throughout their stay. The company's workplace philosophy emphasizes team collaboration, personal growth, and a commitment to service, making it an ideal place for those passionate about making a difference in the lives of elders. Employment here is designed to support growth, satisfaction, and a meaningful career in the senior living sector.

The role of Receptionist at The Heritage at Sterling Ridge is pivotal in creating a warm and welcoming atmosphere for residents, visitors, and staff alike. This position is not just a front desk job but a key element in the smooth operation and positive experience within the community. The Receptionist is responsible for greeting and directing visitors, handling incoming communications, and providing administrative support that ensures daily business activities run efficiently. This includes managing mail and deliveries, preparing training materials, and maintaining compliance with community standards and emergency preparedness requirements. The job requires excellent interpersonal skills to build and sustain positive relationships with residents and their families, as well as with team members. By maintaining a clean and organized reception area, the Receptionist contributes to the overall pleasant environment that defines The Heritage at Sterling Ridge. This opportunity is perfect for individuals looking to join a company that values dedication, offers room for career development, and provides a meaningful role serving a vital community. The position supports a culture of appreciation and empowerment, where employees are encouraged to thrive while enhancing quality of life for seniors.

Job Requirements

High school diploma or equivalent
prior experience in receptionist or customer service role preferred
excellent communication skills
strong organizational skills
ability to handle multiple tasks simultaneously
proficiency with office software and phone systems
demonstrated ability to build positive relationships with residents and team members

Job Qualifications

High school diploma or equivalent
excellent communication and interpersonal skills
proficiency in basic office software and phone systems
ability to multitask and manage time effectively
strong organizational skills
previous experience in a receptionist or customer service role preferred
knowledge of senior living community operations is a plus

Job Duties

Greeting and directing visitors
managing all incoming phone calls and transferring them to the appropriate person or department
providing comprehensive administrative support to the business office including mail and delivery management, faxing, scanning, and preparing training materials and schedules
maintaining the reception area to ensure it is always clean, tidy, and welcoming
assisting with community readiness for inspections by maintaining accurate records and ensuring compliance with policies and emergency preparedness
building positive relationships with residents, their families, and team members