Receptionist

Subaru of Spokane is a premier automotive dealership that proudly serves the Spokane community as part of the Lithia & Driveway family, the nation’s largest automotive retailer. Known for delivering customer-focused service and high-quality vehicles, Subaru of Spokane has built a reputation for excellence in automotive sales, service, and customer care. As a dealership that values integrity, innovation, and customer satisfaction, the team at Subaru of Spokane continuously strives to enhance every guest’s experience by offering a welcoming environment, expert technicians, and a commitment to ongoing employee development.

This opportunity is for the position of Service Receptionist at Subaru of Spokane. This role is essential in acting as the first point of contact for customers visiting the Service Department. Set in a fast-paced, team-oriented environment, this position demands a professional who is enthusiastic, energetic, and dedicated to providing an outstanding customer experience. The Service Receptionist plays a pivotal role in greeting customers both in person and over the phone, scheduling service appointments, answering inquiries, and ensuring smooth communication within the service team.

The role operates during standard business hours, Monday through Friday, from 7 am to 4 pm, offering a consistent schedule with pay ranging between $18 and $20 per hour. This is a full-time position ideal for candidates who excel in multitasking, possess strong organizational skills, and enjoy engaging directly with customers in a dynamic setting. The Service Receptionist is also responsible for supporting service advisors and technicians with administrative duties that contribute to an efficient and organized service reception area.

Subaru of Spokane emphasizes a culture rooted in Lithia’s core values, which include earning customers for life through trust and memorable service, taking personal ownership of responsibilities, continuously improving skills, and having fun while working collaboratively within the team. Employees in this role are expected to embody these values daily, fostering a positive and customer-first environment. Ideal candidates will bring exceptional communication skills, a friendly and professional disposition, and an ability to manage a high volume of customer interactions without sacrificing attention to detail.

Candidates do not necessarily need previous experience in dealership service departments, though a background in customer service or receptionist duties is considered advantageous. Subaru of Spokane offers a supportive workplace that invests in continuous learning, with resources like the Lithia Learning Center and wellness programs designed to enhance employee growth and job satisfaction.

In addition to competitive hourly wages, this role includes an excellent benefits package offering medical, dental, and vision plans, paid holidays and personal time off, short and long-term disability coverage, paid life insurance, a 401(k) retirement plan, an employee stock purchase plan, vehicle purchase discounts, and wellness initiatives. The dealership is committed to creating an inclusive work environment, supporting equal employment opportunity without discrimination, and maintaining a drug-free workplace. Employment considerations are inclusive of applicants with various backgrounds and experiences, ensuring compliance with legal requirements regarding criminal histories.

This Service Receptionist position at Subaru of Spokane presents a unique chance to join a respected automotive retailer dedicated to delivering exemplary customer service while fostering career growth and employee well-being. If you are passionate about cars, customer satisfaction, and teamwork, and you wish to be part of a reputable brand with strong community ties and comprehensive employee support, Subaru of Spokane invites you to apply and become a valued member of their service department team.