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Job Overview

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Employment Type

Temporary
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Compensation

Hourly
Range $14.00 - $16.00
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Professional development opportunities
Employee assistance program
Flexible work schedule

Job Description

Our community is a welcoming environment dedicated to providing exceptional care and service to our residents, families, and visitors. We pride ourselves on fostering a positive and nurturing atmosphere where respect, professionalism, and kindness are central to all interactions. As a locally respected residential community, we ensure that every individual who walks through our doors feels valued and supported. Our team is committed to maintaining high-quality customer service standards and cultivating a warm, friendly, and efficient community experience.

We are currently seeking a motivated and friendly receptionist to join our team on an as-needed basis. This role ... Show More

Job Requirements

  • High school graduate or equivalent
  • Ability to maintain a positive, pleasant manner in a stressful, demanding environment
  • Ability to maintain composure during frequent interruptions and in emergency situations
  • Ability to read, write and verbalize understanding of written documentation, verbal instructions, and policies and procedures
  • Ability to work independently without direct supervision by following community procedures and guidelines and using good judgment
  • Must be able to lift 20 pounds frequently when receiving and maintaining office supplies

Job Qualifications

  • High school diploma or equivalent
  • Proven experience in a receptionist or customer service role preferred
  • Excellent communication and interpersonal skills
  • Ability to handle multiple phone lines and manage office equipment
  • Strong organizational skills with attention to detail
  • Proficient in basic office software and technology
  • Demonstrated ability to maintain confidentiality and professionalism
  • Ability to follow instructions and work independently
  • Reliable and punctual with a positive attitude
  • Commitment to providing excellent customer service

Job Duties

  • Manages a multi-line telephone system by answering calls in a timely manner, relaying messages accurately and in a courteous, customer friendly manner
  • Provides a positive first impression of the community to all customers
  • Distributes and sends mail and faxes
  • Maintains inventory of office supplies
  • Assists managers in special projects and mailings as requested
  • Assists Executive Director and Business Office Manager as needed
  • Maintains confidentiality of residents' personal information in and out of the community and protects and supports residents' rights
  • Maintains a professional appearance and demeanor that encourages a positive nurturing environment for the residents, families, vendors, and guests
  • Maintains a positive customer service environment and practices honesty and integrity in all aspects of performance
  • Ensures adequate daily coverage for meal service by communicating with the Culinary Services Director and/or Host/Hostess, to include taking resident orders for meals, providing drink refills according to residents' / guests' requests, assists with the cleaning, resetting and preparation of the dining room in-between mealtimes
  • Performs all other duties as assigned or required

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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