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Job Overview
Employment Type
Temporary
Compensation
Hourly
Range $14.00 - $16.00
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Professional development opportunities
Employee assistance program
Flexible work schedule
Job Description
Our community is a welcoming environment dedicated to providing exceptional care and service to our residents, families, and visitors. We pride ourselves on fostering a positive and nurturing atmosphere where respect, professionalism, and kindness are central to all interactions. As a locally respected residential community, we ensure that every individual who walks through our doors feels valued and supported. Our team is committed to maintaining high-quality customer service standards and cultivating a warm, friendly, and efficient community experience.
We are currently seeking a motivated and friendly receptionist to join our team on an as-needed basis. This role ... Show More
We are currently seeking a motivated and friendly receptionist to join our team on an as-needed basis. This role ... Show More
Job Requirements
- High school graduate or equivalent
- Ability to maintain a positive, pleasant manner in a stressful, demanding environment
- Ability to maintain composure during frequent interruptions and in emergency situations
- Ability to read, write and verbalize understanding of written documentation, verbal instructions, and policies and procedures
- Ability to work independently without direct supervision by following community procedures and guidelines and using good judgment
- Must be able to lift 20 pounds frequently when receiving and maintaining office supplies
Job Qualifications
- High school diploma or equivalent
- Proven experience in a receptionist or customer service role preferred
- Excellent communication and interpersonal skills
- Ability to handle multiple phone lines and manage office equipment
- Strong organizational skills with attention to detail
- Proficient in basic office software and technology
- Demonstrated ability to maintain confidentiality and professionalism
- Ability to follow instructions and work independently
- Reliable and punctual with a positive attitude
- Commitment to providing excellent customer service
Job Duties
- Manages a multi-line telephone system by answering calls in a timely manner, relaying messages accurately and in a courteous, customer friendly manner
- Provides a positive first impression of the community to all customers
- Distributes and sends mail and faxes
- Maintains inventory of office supplies
- Assists managers in special projects and mailings as requested
- Assists Executive Director and Business Office Manager as needed
- Maintains confidentiality of residents' personal information in and out of the community and protects and supports residents' rights
- Maintains a professional appearance and demeanor that encourages a positive nurturing environment for the residents, families, vendors, and guests
- Maintains a positive customer service environment and practices honesty and integrity in all aspects of performance
- Ensures adequate daily coverage for meal service by communicating with the Culinary Services Director and/or Host/Hostess, to include taking resident orders for meals, providing drink refills according to residents' / guests' requests, assists with the cleaning, resetting and preparation of the dining room in-between mealtimes
- Performs all other duties as assigned or required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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