RECEPTIONIST

Heritage Pools LLC is Charleston's leading pool builder, renowned for its commitment to delivering exceptional customer service and high-quality pool construction. Operating in the vibrant Charleston, SC area, Heritage Pools has built a strong reputation for creating beautiful, custom-designed pools that enhance outdoor living spaces. With a customer-centric approach and a dedication to excellence, Heritage Pools prides itself on transforming client visions into reality with professionalism and care. The company fosters a supportive work environment that values teamwork, efficiency, and outstanding service standards. This supportive atmosphere makes Heritage Pools an ideal workplace for motivated professionals seeking to contribute to a dynamic, growth-oriented company in the construction and home improvement sector.

The role of Receptionist at Heritage Pools LLC is vital for ensuring a seamless and welcoming experience for every customer who interacts with the company. As the first point of contact, the receptionist embodies the company's friendly and professional image by greeting clients, managing communication channels such as phone calls, emails, and texts, and providing administrative support. This position requires a highly organized and detail-oriented individual who thrives in a fast-paced environment where multitasking across various tasks is essential. The receptionist not only manages front office operations but also supports showroom customers with product inquiries and purchases, assisting in the smooth flow of daily business activities.

In addition to customer service, the receptionist will oversee administrative responsibilities including updating showroom pricing, distributing vendor payments, managing office supply inventories, and maintaining records of gift bags, holiday cards, and referral programs. Facility upkeep and organizational support are key components of this role, requiring the receptionist to ensure that office spaces and common areas are kept clean and orderly, assist with auditing receipts, and manage supplies such as vehicle passes and company apparel. This diversity of duties makes the receptionist position indispensable to the Heritage Pools team, helping maintain operational efficiency and fostering a positive workplace environment.

The role is full-time and based in Charleston, South Carolina, reporting directly to the Leadership Team. Heritage Pools offers a competitive salary commensurate with experience and provides a comprehensive benefits package that includes health insurance and paid time off, underscoring the company’s commitment to employee well-being and work-life balance. Candidates for the receptionist role must have a high school diploma or equivalent, possess strong communication skills, and demonstrate proficiency in office software. Physical requirements include the ability to stand for extended periods and perform light lifting. Reliability is also crucial, as the position requires passing a background check, drug screening, and maintaining a valid driver’s license with dependable transportation.

Joining Heritage Pools means becoming part of a well-established company recognized for its excellence in pool construction and customer satisfaction. This is an exciting opportunity for a professional who enjoys a customer-facing role and desires to make a meaningful impact in a dynamic and growth-driven environment. Through this position, the receptionist helps shape lasting first impressions, supports daily operational success, and contributes to a cohesive team dedicated to delivering premium pool solutions in Charleston. If you are proactive, detail-focused, and passionate about customer service, Heritage Pools welcomes your application to join their team and contribute to their ongoing success.