Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.23 - $22.12
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
supplemental life insurance
flexible spending accounts
401(k) savings
Paid Time Off
Company paid holidays
Job Description
InnovAge is a well-established healthcare organization dedicated to empowering seniors to live independently while allowing them to age safely in their own homes and communities. By offering alternatives to traditional nursing homes, InnovAge operates the Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support. This care is facilitated at PACE Adult Day Health Centers staffed with medical professionals committed to creating personalized care plans tailored to each participant's unique needs. With a strong focus on patient-centered care, InnovAge values the contributions of its team members, recognizing them as the organization's greatest asset who significantly impact the lives of seniors every day.
Joining InnovAge means becoming part of a diverse, respectful, and passionate team dedicated to delivering exceptional service and healthcare to seniors. The company prides itself on fostering an inclusive workplace where equal opportunity and affirmative action are core principles. Salaries at InnovAge are competitive and reflective of various factors such as experience, education, certifications, and location, with additional comprehensive benefits that support employee well-being and professional growth.
The Receptionist role at InnovAge is critical in ensuring smooth daily operations and excellent customer service. This position involves greeting and directing all visitors, clients, and vendors with professionalism and courtesy, serving as the first point of contact at the InnovAge facility. The Receptionist is responsible for maintaining facility security by managing sign-in sheets, visitor badges, and notifying staff promptly upon visitor arrival. Handling all incoming telephone calls using multiline phone systems, routing calls appropriately, taking messages, and responding to inquiries are essential parts of the job.
In addition to customer service responsibilities, the Receptionist provides vital clerical and administrative support, including processing incoming and outgoing mail and packages, maintaining office equipment, and assisting with general office duties. Working in a fast-paced, dynamic environment requires strong organizational skills, attention to detail, and the ability to multitask effectively. Physical attendance at an InnovAge facility is necessary to fulfill the job duties.
This opportunity offers a competitive pay range of $19.23 to $22.12 per hour, along with a comprehensive benefits package that includes medical, dental, and vision insurance; short and long-term disability coverage; life and supplemental life insurance; flexible spending accounts; 401(k) plan with company match; paid time off; and company-paid holidays. InnovAge's commitment to supporting and valuing its employees ensures that team members feel empowered and motivated to deliver the best service to their participants.
Applicants for this position will undergo a background screening process as required by the Florida Care Provider Background Screening Clearinghouse, emphasizing InnovAge's dedication to maintaining a secure and trustworthy environment for its senior clients. This role is ideal for individuals who are passionate about customer service, have experience with office administration, and want to contribute meaningfully to the lives of seniors through excellent front desk support and facility management.
Joining InnovAge means becoming part of a diverse, respectful, and passionate team dedicated to delivering exceptional service and healthcare to seniors. The company prides itself on fostering an inclusive workplace where equal opportunity and affirmative action are core principles. Salaries at InnovAge are competitive and reflective of various factors such as experience, education, certifications, and location, with additional comprehensive benefits that support employee well-being and professional growth.
The Receptionist role at InnovAge is critical in ensuring smooth daily operations and excellent customer service. This position involves greeting and directing all visitors, clients, and vendors with professionalism and courtesy, serving as the first point of contact at the InnovAge facility. The Receptionist is responsible for maintaining facility security by managing sign-in sheets, visitor badges, and notifying staff promptly upon visitor arrival. Handling all incoming telephone calls using multiline phone systems, routing calls appropriately, taking messages, and responding to inquiries are essential parts of the job.
In addition to customer service responsibilities, the Receptionist provides vital clerical and administrative support, including processing incoming and outgoing mail and packages, maintaining office equipment, and assisting with general office duties. Working in a fast-paced, dynamic environment requires strong organizational skills, attention to detail, and the ability to multitask effectively. Physical attendance at an InnovAge facility is necessary to fulfill the job duties.
This opportunity offers a competitive pay range of $19.23 to $22.12 per hour, along with a comprehensive benefits package that includes medical, dental, and vision insurance; short and long-term disability coverage; life and supplemental life insurance; flexible spending accounts; 401(k) plan with company match; paid time off; and company-paid holidays. InnovAge's commitment to supporting and valuing its employees ensures that team members feel empowered and motivated to deliver the best service to their participants.
Applicants for this position will undergo a background screening process as required by the Florida Care Provider Background Screening Clearinghouse, emphasizing InnovAge's dedication to maintaining a secure and trustworthy environment for its senior clients. This role is ideal for individuals who are passionate about customer service, have experience with office administration, and want to contribute meaningfully to the lives of seniors through excellent front desk support and facility management.
Job Requirements
- High school diploma or GED
- Experience answering inbound phone calls and knowledge of multiline phone systems
- Experience with standard office procedures including filing, record keeping and the use of standard office equipment such as personal computers, copiers and fax machines
Job Qualifications
- High school diploma or GED
- Experience answering inbound phone calls and knowledge of multiline phone systems
- Experience with standard office procedures including filing, record keeping and the use of standard office equipment such as personal computers, copiers and fax machines
- Medical terminology (preferred)
- Bilingual - Spanish (preferred)
Job Duties
- Receives visitors and employees to InnovAge with a courteous attitude and disposition and assists individuals who need assistance with services and or directions to offices
- Ensures facility security by maintaining sign in sheets and issuing visitor badges, notifies staff member of visitor's arrival in a timely fashion
- Answers all incoming calls and routes to appropriate departments, takes messages and responds as needed
- Maintains an orderly reception area in order to provide and maintain InnovAge image
- Pages staff via paging system when appropriate and according to established procedure
- Responds to emergency calls according to established procedures in a courteous and helpful manner
- Handles and processes incoming and outgoing packages and or letters from FedEx, USPS, UPS and other postal delivery and messenger companies
- Prepares and processes interoffice and regular outgoing/incoming mail
- Distributes mail in a timely manner with regard to confidentiality and sensitive issues
- Provides basic and general maintenance of all office equipment including pagers, copiers, faxes and printers, notifies appropriate parties when equipment is out of order
- Maintains appropriate logs and records of office equipment and or supplies and assists with care and maintenance
- Provides administrative support and performs general office duties as assigned
- Additional work functions and duties may be assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
