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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.23 - $22.12
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
supplemental life insurance
flexible spending accounts
401(k) savings
Paid Time Off
Company paid holidays
Job Description
InnovAge is a well-established healthcare organization dedicated to empowering seniors to live independently while allowing them to age safely in their own homes and communities. By offering alternatives to traditional nursing homes, InnovAge operates the Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support. This care is facilitated at PACE Adult Day Health Centers staffed with medical professionals committed to creating personalized care plans tailored to each participant's unique needs. With a strong focus on patient-centered care, InnovAge values the contributions of its team members, recognizing them as the organization's greatest... Show More
Job Requirements
- High school diploma or GED
- Experience answering inbound phone calls and knowledge of multiline phone systems
- Experience with standard office procedures including filing, record keeping and the use of standard office equipment such as personal computers, copiers and fax machines
Job Qualifications
- High school diploma or GED
- Experience answering inbound phone calls and knowledge of multiline phone systems
- Experience with standard office procedures including filing, record keeping and the use of standard office equipment such as personal computers, copiers and fax machines
- Medical terminology (preferred)
- Bilingual - Spanish (preferred)
Job Duties
- Receives visitors and employees to InnovAge with a courteous attitude and disposition and assists individuals who need assistance with services and or directions to offices
- Ensures facility security by maintaining sign in sheets and issuing visitor badges, notifies staff member of visitor's arrival in a timely fashion
- Answers all incoming calls and routes to appropriate departments, takes messages and responds as needed
- Maintains an orderly reception area in order to provide and maintain InnovAge image
- Pages staff via paging system when appropriate and according to established procedure
- Responds to emergency calls according to established procedures in a courteous and helpful manner
- Handles and processes incoming and outgoing packages and or letters from FedEx, USPS, UPS and other postal delivery and messenger companies
- Prepares and processes interoffice and regular outgoing/incoming mail
- Distributes mail in a timely manner with regard to confidentiality and sensitive issues
- Provides basic and general maintenance of all office equipment including pagers, copiers, faxes and printers, notifies appropriate parties when equipment is out of order
- Maintains appropriate logs and records of office equipment and or supplies and assists with care and maintenance
- Provides administrative support and performs general office duties as assigned
- Additional work functions and duties may be assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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