Receptionist

Huntington Beach, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $18.00

Work Schedule

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

flexible schedule

Professional development opportunities

Team-oriented work environment

Employee wellness programs

competitive pay

Job Description

Our facility is dedicated to providing exceptional service and safety for both our clients and visitors. As a reputable healthcare or service establishment, we prioritize health protocols and customer experience to maintain a safe and welcoming environment. We understand the importance of maintaining a clean and organized reception area, ensuring that every visitor receives prompt and courteous attention from the moment they enter our premises.

We are currently seeking a part-time Receptionist to join our dynamic team. This role is critical in supporting our facility's daily operations by providing frontline assistance and performing health screening procedures to ensure the safety of all individuals entering the premises. The Receptionist will work primarily on weekends, providing coverage on Saturdays and Sundays from 10:00 am to 6:00 pm. This role requires a professional who is bilingual, preferably fluent in Spanish, to accommodate a diverse range of visitors and patients.

In this position, the Receptionist will be responsible for welcoming and signing in visitors and patients, administering COVID-19 health screenings such as temperature checks and medical questionnaires, and assisting with inquiries about the facility and the services offered. The role also involves documentation and reporting responsibilities, communicating health findings directly to leads, and making necessary adjustments to appointments as required by screening results. The Receptionist will act as a translator when needed to aid communication between providers, staff, and patients.

The ideal candidate will possess strong interpersonal skills, a respectful and diplomatic communication style, and the ability to multi-task efficiently in a fast-paced setting. They should be adept at problem-solving, following detailed instructions, and maintaining compliance with privacy regulations such as HIPAA. This position is ideal for someone who thrives in a team-oriented environment and is motivated to contribute positively to patient relations and overall workflow. Pay for this role is competitive and will be determined based on various factors including experience, location, and skills.

Job Requirements

Part-time status
High school diploma or equivalent
Authorized to work in the United States
Bilingual Spanish preferred but not required
Ability to administer medical questionnaires and temperature checks accurately
Familiarity with CDC health screening guidelines
Ability to document and report findings properly
Ability to maintain privacy and confidentiality under HIPAA regulations
Strong organizational and multi-tasking abilities
Good interpersonal skills and professionalism
Ability to work weekends from 10:00 am to 6:00 pm
Willingness to work under supervision and take initiative
Ability to remain flexible in a fast-paced environment
Capability to provide translation support when necessary.

Job Qualifications

High school diploma or equivalent
Bilingual in Spanish preferred but not required
Strong documentation skills
Ability to multi-task and prioritize effectively
Excellent interpersonal and communication skills
Ability to work well independently and collaboratively within a team
Capable of reading, understanding, and following oral and written instructions
Demonstrated reliability and strong work ethic
Able to communicate effectively both verbally and in writing
Respectful and culturally sensitive to diverse populations
Flexible and adaptable to changing work environments
Experience in a healthcare or customer-facing role is a plus.

Job Duties

Administer medical questionnaires directly to clinic staff, patients, and visitors entering job sites
Administer and interpret temperature screenings using forehead, tympanic, and oral thermometers according to CDC guidelines
Report cases of positive and negative screening responses following established protocols
Communicate findings directly to supervisory leads as required
Document medical screening results accurately
Translate for providers and office staff upon request
Manage changes in appointment types based on screening findings with clear patient communication
Maintain registration and lobby areas in an orderly manner
Greet and sign in patients while providing exceptional customer service
Answer and screen telephone calls, take messages, and provide information
Attend meetings as required
Notify the office manager about potential problems involving patient relations, patient flow, employees, or equipment
Acquire necessary signatures and submit required information per procedures
Report malfunctioning equipment promptly
Comply with all HIPAA regulations
Perform additional duties as assigned.