Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.00 - $23.00
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
vision coverage
401k plan
Competitive salaries
Professional training
career advancement
Tuition Reimbursement

Job Description

Western Dental Brident Dental is a leading dental care provider renowned for its commitment to delivering high-quality dental services in a modern and patient-friendly environment. As part of a reputable network of dental practices, Western Dental Brident Dental prides itself on employing skilled dental professionals and utilizing the latest technology to ensure excellent patient outcomes. The company fosters a collaborative and supportive atmosphere where team members are valued and encouraged to grow professionally.

This is an exciting opportunity for a dedicated and personable individual to join the team as a receptionist at one of Western Dental Brident Dental's newly established, beautifully designed, and fully equipped dental practices. As the first point of contact for patients, the receptionist plays a vital role in shaping their experience by providing a welcoming atmosphere and assisting with administrative tasks. This role offers an excellent chance to work alongside quality-oriented dental professionals committed to patient care and service excellence.

The receptionist will be responsible for greeting patients with a warm smile, addressing their questions and concerns according to established company policies, and managing appointment scheduling and confirmations. Additionally, maintaining accurate appointment books, following up on cancellations or no-shows, and handling phone and cash transactions will be key functions of this position. The ideal candidate will thrive in a fast-paced environment, demonstrating organizational skills, attention to detail, and a friendly demeanor when interacting with patients and team members.

Beyond administrative duties, the receptionist supports marketing initiatives designed to boost brand awareness and attract new patients, contributing to the practice's growth. The role demands flexibility, as other duties may be assigned by the Office Manager or Practice Director Manager (PDM). Working full-time at Western Dental Brident Dental also comes with comprehensive benefits including paid time off, medical and dental insurance, vision coverage, a 401K plan, competitive salaries, professional training, career advancement opportunities, and tuition reimbursement for certifications. This position is ideal for someone seeking a stable and rewarding career in dental practice administration while making a positive difference in patients’ lives.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or customer service role preferred
  • Basic computer literacy
  • Strong verbal communication skills
  • Ability to maintain a professional and friendly demeanor
  • Ability to multitask and manage time efficiently
  • Detail-oriented
  • Reliable and punctual

Job Qualifications

  • Some training or experience in using multi-line phones and computers

Job Duties

  • Customer service - acknowledge, smile and greet patients upon arrival/dismissal
  • Respond to patient questions and or concerns according to company policies
  • Answering telephones
  • Scheduling appointments
  • Maintaining appointment book
  • Confirming appointments
  • Follow up on no shows/cancellation of appointments
  • Register patients on sign in sheet
  • Chart filling
  • Cash handling
  • Checking voicemail on a daily basis
  • Maintain a clean and friendly waiting area for patients
  • Perform other duties as requested by the Office Manager or PDM
  • Support strategic local marketing initiatives that help drive brand awareness and new patient growth
  • All other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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