Receptionist

Birmingham, AL, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $14.75 - $19.50

Work Schedule

Flexible

Benefits

flexible scheduling

Fun team environment

opportunities for growth

employee discount

Paid Time Off

Health Insurance

Positive workplace atmosphere

Job Description

Great Clips is a leading hair salon franchise renowned for its consistent quality, affordability, and convenient services. With thousands of salons across North America, Great Clips has established itself as a trusted brand by delivering excellent customer experiences through its team-focused approach. The salons are designed to offer quick and affordable haircuts along with a variety of hair care services while maintaining a welcoming environment for customers of all ages. Great Clips prioritizes convenience by employing a dynamic online check-in system, creating a smooth, efficient salon visit from arrival to departure.

Great Clips in Midtown is currently seeking an organi... Show More

Job Requirements

High school diploma or equivalent
Previous experience in customer service preferred
Ability to multitask in a fast-paced environment
Strong organizational skills
Excellent verbal communication skills
Ability to stand for extended periods during shifts
Flexibility to work varying schedules including weekends
No cosmetology license required

Job Qualifications

Friendly and outgoing personality
Strong communication and interpersonal skills
Ability to handle multiple tasks efficiently
Basic computer skills
Customer service experience preferred but not required
Ability to work flexible hours including weekends and evenings
Positive attitude and team player
Reliable and punctual

Job Duties

Warmly greet customers
Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor
Process transactions and issue receipts
General knowledge of retail products and the ability to make recommendation
Manage the flow of customers between check in and the service
Maintain cleanliness and sanitation of the front desk and lobby area
Manage answering phone
Inform customers about services
Update customer records with contact information
Assist stylists in maintaining salon cleanliness and sanitation
Commitment to work a flexible schedule, including peak times
Dedication to great customer service
Ability to work in a fast-paced environment
Ability to efficiently and effectively resolve customer issues

Job Criteria

Experience

No experience required

Job Location

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