Receptionist

Provo, UT, USA|Travel, Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $20.00 - $24.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) match

Health and wellness programs

Flexible Time Off

Paid parental leave

Job Description

LendingClub, soon to be Happen Bank, is a forward-thinking financial services company dedicated to helping people turn their financial intentions into actionable progress toward their goals. The company is committed to creating focused financial products coupled with a frictionless, mobile-first user experience, ensuring customers encounter clear and fair terms with no hidden surprises. LendingClub’s corporate culture is deeply rooted in respect and fairness, values that influence not only how the organization operates but also how employees treat each other and engage with the broader community. This commitment to a collaborative and inclusive workplace underscores their innovative approach as they leverage... Show More

Job Requirements

2-3 years of experience in a receptionist, front desk, or security-related role
bachelor's degree in a related field or equivalent work experience
strong interpersonal and communication skills
experience with access control systems such as Lenel, Brivo, or Openpath preferred
ability to remain calm and professional in high-pressure situations
detail-oriented with strong organizational and multitasking abilities
familiarity with basic security protocols and emergency response procedures
knowledge and experience with AI tools and their practical applications in the workplace

Job Qualifications

Bachelor's degree in a related field or equivalent work experience
2-3 years of experience in a receptionist, front desk, or security-related role
strong interpersonal and communication skills
experience with access control systems such as Lenel, Brivo, or Openpath preferred
ability to remain calm and professional in high-pressure situations
detail-oriented with strong organizational and multitasking abilities
familiarity with basic security protocols and emergency response procedures
practical experience using AI tools to analyze their strengths, limitations, and application in problem-solving
excellent customer service abilities

Job Duties

Greet and assist all visitors, candidates, employees, and vendors with professionalism and warmth
manage the front desk area to ensure it is tidy, organized, and welcoming
provide general information and support to employees and guests
issue and manage employee and visitor badges using access control systems
monitor and enforce access control procedures, including tailgating prevention
maintain visitor logs and ensure proper check-in/check-out procedures
report and escalate any suspicious activity or security incidents
collaborate with the Physical Security team on incident response and investigations
verify credentials and ensure vendors/contractors follow site access protocols
coordinate with facilities and security teams for scheduled maintenance or deliveries
escort or monitor vendors as needed during sensitive operations
assist with on-site event management by handling guest lists, issuing temporary badges, and coordinating with event organizers
provide logistical support during events, including wayfinding and crowd management
maintain inventory of office and security supplies such as badges, lanyards, and visitor passes
support emergency procedures including evacuation and drills
assist with mail and package handling as needed
document and update standard operating procedures related to front desk and security tasks

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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