Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible

Job Description

Great Clips is a nationally recognized hair salon franchise known for providing friendly, fast, and affordable hair care services. Established as a leader in the hair care industry, Great Clips has built a strong reputation for its customer-centric approach and a team-oriented environment. The salon located in Homewood epitomizes this philosophy by delivering exceptional service from the moment customers step into the door until the completion of their appointment. The company prides itself on fostering a welcoming atmosphere where both customers and team members feel valued and respected. Great Clips is committed to continuous growth and excellence, ensuring each salon maintains high standards while offering convenience and quality to every guest.

We are actively seeking a Receptionist for our Homewood location who is passionate about the beauty industry. This position is ideal for cosmetology students, recent graduates awaiting their license, or anyone eager to embark on a rewarding career in salon services. The receptionist plays a crucial role in creating a positive customer experience by warmly greeting clients, managing check-ins and waitlists, handling phone inquiries, and facilitating smooth operations in a fast-paced environment. This role provides a unique opportunity to learn the inner workings of a salon business, gain valuable customer service experience, and grow within the Great Clips team.

Our flexible scheduling is designed to accommodate school commitments and other responsibilities, making it an excellent fit for individuals balancing multiple priorities. Beyond clerical duties, the receptionist becomes an integral part of the salon community, supporting stylists and enhancing the overall environment. The role demands strong communication skills, a friendly demeanor, and a dedication to maintaining cleanliness and organization at the front desk and lobby. We invest in our team's success by fostering a supportive environment and providing a clear path toward a styling career for those inspired to develop professionally. Join Great Clips Homewood today to turn your passion for beauty and customer service into an exciting career journey!

Job Requirements

  • High school diploma or equivalent
  • ability to work flexible hours including weekends and peak times
  • friendly and approachable demeanor
  • basic computer skills
  • ability to handle cash transactions
  • strong organizational skills
  • reliable and punctual

Job Qualifications

  • Passion for the beauty industry
  • excellent communication skills
  • customer service experience preferred
  • basic knowledge of retail products
  • ability to multitask in a fast-paced environment
  • willingness to learn
  • team player attitude

Job Duties

  • Warmly greet customers
  • communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor
  • process transactions and issue receipts
  • general knowledge of retail products and the ability to make recommendation
  • manage the flow of customers between check in and the service
  • maintain cleanliness and sanitation of the front desk and lobby area
  • manage answering phone
  • inform customers about services
  • update customer records with contact information
  • assist stylists in maintaining salon cleanliness and sanitation
  • commitment to work a flexible schedule, including peak times
  • dedication to great customer service
  • ability to work in a fast-paced environment
  • ability to efficiently and effectively resolve customer issues

Job Criteria

Experience

Entry Level (1-2 years)


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