Receptionist

Birmingham, AL, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Job Description

Great Clips is a nationally recognized hair salon franchise known for providing friendly, fast, and affordable hair care services. Established as a leader in the hair care industry, Great Clips has built a strong reputation for its customer-centric approach and a team-oriented environment. The salon located in Homewood epitomizes this philosophy by delivering exceptional service from the moment customers step into the door until the completion of their appointment. The company prides itself on fostering a welcoming atmosphere where both customers and team members feel valued and respected. Great Clips is committed to continuous growth and excellence, ensuring each salon... Show More

Job Requirements

High school diploma or equivalent
ability to work flexible hours including weekends and peak times
friendly and approachable demeanor
basic computer skills
ability to handle cash transactions
strong organizational skills
reliable and punctual

Job Qualifications

Passion for the beauty industry
excellent communication skills
customer service experience preferred
basic knowledge of retail products
ability to multitask in a fast-paced environment
willingness to learn
team player attitude

Job Duties

Warmly greet customers
communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor
process transactions and issue receipts
general knowledge of retail products and the ability to make recommendation
manage the flow of customers between check in and the service
maintain cleanliness and sanitation of the front desk and lobby area
manage answering phone
inform customers about services
update customer records with contact information
assist stylists in maintaining salon cleanliness and sanitation
commitment to work a flexible schedule, including peak times
dedication to great customer service
ability to work in a fast-paced environment
ability to efficiently and effectively resolve customer issues

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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