Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

PPO medical plan
High deductible medical plan
Flexible spending account
Health savings account
dental coverage
vision coverage
401K with employer matching
Life insurance
short-term disability
long-term disability
Employee assistance program
Wellness Program
Earned Time Off

Job Description

South Texas Rehabilitation Hospital is a dedicated healthcare facility committed to providing exceptional rehabilitative care to patients across South Texas. As a vital part of Ernest Health's network, the hospital upholds a strong culture focusing on employee wellness, recognition, and retention. Ernest Health is a reputable organization known for its comprehensive approach to healthcare services, prioritizing both patient outcomes and staff satisfaction. The hospital environment is dynamic, collaborative, and patient-centered, making it an excellent workplace for healthcare professionals who are passionate about making a difference.

South Texas Rehabilitation Hospital offers a supportive workplace with various programs designed to enhance the employee experience. These include wellness initiatives, engagement surveys, and recognition programs that celebrate achievements. The hospital focuses on open communication and values feedback from its employees through platforms such as "My Ernest Journey" and the Engagement Survey under the motto "You Spoke, We Listened." This participatory culture fosters continuous improvement and employee satisfaction.

The role of a Receptionist at South Texas Rehabilitation Hospital is integral to delivering seamless communication and support within the hospital. As a Receptionist, you will be the first point of contact for visitors, patients, families, and other healthcare professionals, ensuring all communications are handled efficiently, courteously, and professionally. This position involves managing hospital telecommunication services using telephones, pagers, radios, and computer systems, facilitating effective communication between different stakeholders.

You will also be responsible for maintaining records associated with telecommunications such as long distance phone calls, on-call staff, and paging. The role requires organizational skills, attention to detail, and the ability to maintain confidentiality and safety standards. Additionally, the Receptionist is expected to embody the hospital’s mission and guiding principles, consistently reflecting these values in daily interactions and duties.

Employment with South Texas Rehabilitation Hospital comes with a comprehensive benefits package designed to support your health and financial security. The hospital offers PPO and High Deductible Medical Plan options, flexible spending and health savings accounts, dental and vision coverage, and a 401K plan with employer matching. In addition to these financial benefits, the hospital emphasizes wellness and work-life balance by providing employee assistance programs, wellness challenges with incentives, life insurance, and short-and-long-term disability coverage. Employees begin accruing earned time off immediately from their start date, ensuring adequate rest and personal time.

Joining South Texas Rehabilitation Hospital as a Receptionist means becoming part of a compassionate team that values your contribution and supports your professional growth. Whether you bring previous healthcare reception experience or are looking to transition into the healthcare field, this role provides an opportunity to engage in meaningful work that supports patient care and hospital operations.

Job Requirements

  • One year of reception experience in a healthcare setting preferred
  • Equivalent combination of education and experience acceptable
  • General computer proficiency including data entry and word processing
  • Strong organizational and time management abilities
  • Excellent communication skills
  • Commitment to maintaining confidentiality
  • Ability to work well within a team environment

Job Qualifications

  • One year of reception experience in a healthcare setting preferred
  • Demonstrates general computer skills including data entry, word processing, email, and record management
  • Effective organizational and time management skills
  • Effective written and verbal communication skills
  • Ability to maintain quality and safety standards
  • Ability to maintain proper levels of confidentiality
  • Ability to work closely and professionally with others

Job Duties

  • Provide hospital telecommunication services using telephones, pagers, paging system, radio, or computer
  • Connect communication between visitors, callers, staff, patients, and patients' families
  • Maintain records related to telecommunications such as long distance calls, on-call employees, and pages
  • Integrate the hospital's mission and guiding principles into daily practice
  • Manage incoming communication efficiently and courteously
  • Ensure confidentiality and quality standards in all communications
  • Assist with general administrative tasks as needed

Job Criteria

Experience

Entry Level (1-2 years)


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