Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $18.07 - $21.71
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Disability insurance
Paid Time Off
Paid holidays
403(b) Retirement Plan
Tuition Assistance
Employee assistance program
fitness center access
legal services
Pet insurance
Job Description
Covenant Living is a distinguished nationwide family of Continuing Care Retirement Communities dedicated to fostering an engaging and compassionate living environment for older adults. As part of their commitment to enhancing the quality of life for their residents, Covenant Living emphasizes creating a welcoming, vibrant, and secure atmosphere where residents can thrive both socially and personally. With a strong reputation in the senior living industry, the organization provides a comprehensive range of services and amenities designed to support the needs of elderly individuals while promoting independence and dignity.
The role of Receptionist at Covenant Living is a pivotal position responsible for embodying the community’s mission and values by serving as the initial point of contact for residents, staff, and visitors. This position demands a professional, courteous, and friendly demeanor to ensure every interaction reflects positively on the organization. Beyond answering the phone and greeting guests, the Receptionist plays an essential part in managing communications, facilitating transportation coordination, assisting with program registrations, and supporting operational logistics within the community. The receptionist also handles emergency notifications, mail processing, and supports other clerical tasks as delegated by the Office Manager.
The Receptionist position at Covenant Living is a full-time role offering a competitive salary range between $18.07 and $21.71 per hour. The compensation reflects consideration of factors such as qualifications, experience, and geographic location. Alongside the hourly wage, Covenant Living provides a robust benefits package designed to support employee well-being and work-life balance. Full-time employees enjoy benefits such as medical, dental, and vision insurance, employer-paid group term life and disability coverage, paid time off including six paid holidays, and a 403(b) retirement plan with a 3% employer match. Additional voluntary benefits include tuition assistance, employee assistance programs, legal service options, and even pet insurance. Employees also have access to fitness centers at most facilities, encouraging a healthy lifestyle.
This role requires someone who is organized, detail-oriented, and possesses excellent interpersonal and communication skills in English, both written and verbal. The ideal candidate will demonstrate a pleasant telephone voice, the ability to remain calm during emergencies, and a strong sense of confidentiality. Proficiency with computers, including Microsoft Office Suite, is essential, and a genuine interest in working with older adults is highly valued. The Receptionist is integral to maintaining the welcoming atmosphere that Covenant Living is renowned for and ensuring administrative operations run smoothly to provide the best possible experience for all residents and visitors. Joining Covenant Living means becoming part of a caring community dedicated to service and excellence in senior care.
The role of Receptionist at Covenant Living is a pivotal position responsible for embodying the community’s mission and values by serving as the initial point of contact for residents, staff, and visitors. This position demands a professional, courteous, and friendly demeanor to ensure every interaction reflects positively on the organization. Beyond answering the phone and greeting guests, the Receptionist plays an essential part in managing communications, facilitating transportation coordination, assisting with program registrations, and supporting operational logistics within the community. The receptionist also handles emergency notifications, mail processing, and supports other clerical tasks as delegated by the Office Manager.
The Receptionist position at Covenant Living is a full-time role offering a competitive salary range between $18.07 and $21.71 per hour. The compensation reflects consideration of factors such as qualifications, experience, and geographic location. Alongside the hourly wage, Covenant Living provides a robust benefits package designed to support employee well-being and work-life balance. Full-time employees enjoy benefits such as medical, dental, and vision insurance, employer-paid group term life and disability coverage, paid time off including six paid holidays, and a 403(b) retirement plan with a 3% employer match. Additional voluntary benefits include tuition assistance, employee assistance programs, legal service options, and even pet insurance. Employees also have access to fitness centers at most facilities, encouraging a healthy lifestyle.
This role requires someone who is organized, detail-oriented, and possesses excellent interpersonal and communication skills in English, both written and verbal. The ideal candidate will demonstrate a pleasant telephone voice, the ability to remain calm during emergencies, and a strong sense of confidentiality. Proficiency with computers, including Microsoft Office Suite, is essential, and a genuine interest in working with older adults is highly valued. The Receptionist is integral to maintaining the welcoming atmosphere that Covenant Living is renowned for and ensuring administrative operations run smoothly to provide the best possible experience for all residents and visitors. Joining Covenant Living means becoming part of a caring community dedicated to service and excellence in senior care.
Job Requirements
- High school education or equivalent
- One year of secretarial training or clerical experience
- Excellent verbal and written communication skills
- Proficiency with Microsoft Office Suite
- Ability to remain calm during emergencies
- Strong organizational skills
- Interest in working with older adults
- Ability to maintain confidentiality
Job Qualifications
- High school diploma or equivalent
- One year of secretarial training or clerical experience
- Excellent interpersonal and verbal communication skills in English
- Strong organizational and detail-oriented skills
- Pleasant telephone voice and professional demeanor
- Proficient in Microsoft Office Suite and general computer use
- Ability to work calmly under pressure and handle emergencies
- Genuine interest in working with older adults
- Ability to maintain confidentiality and handle sensitive information appropriately
Job Duties
- Answer all telephone calls swiftly in a polite and friendly manner
- Transfer calls appropriately and take messages when necessary
- Monitor emergency systems and direct staff to emergency situations
- Greet residents, staff, and visitors and provide relevant information
- Ensure visitors and contractors sign in and wear badges as per policy
- Keep the reception desk and lobby clean and organized
- Facilitate transportation requests and coordinate timing
- Assist residents with program and activity sign-ups
- Manage office equipment usage and report supply needs
- Sell postage stamps and handle mail and packages
- Process mail services for residents
- Facilitate and input maintenance requests and communicate urgencies
- Complete guest charge sheets following procedures
- Support other departments and assist Office Manager with clerical tasks
- Maintain confidentiality and handle sensitive information with discretion
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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