Receptionist

Provo, UT, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Compensation

Hourly

Range $14.00 - $17.56

Work Schedule

Standard Hours

Benefits

Paid Time Off

401(k)

Employee assistance program

Roadside assistance discount

Paid parental leave

Tuition Reimbursement

on the job training

Medical insurance

Dental Insurance

Vision Insurance

Job Description

Camping World is a leading retailer and service provider dedicated to the outdoor and recreational vehicle industry. With a widespread presence and commitment to supporting the camping lifestyle, Camping World offers a wide range of products and services, including RV sales, maintenance, and accessories. They pride themselves on customer-centric values, emphasizing quality and exceptional service to help customers enjoy memorable outdoor experiences. The company culture fosters growth, collaboration, and continuous improvement, attracting individuals passionate about service and community engagement. With a robust infrastructure and innovative approach, Camping World remains a trusted name among camping enthusiasts and outdoor adventurers across the nation.

The Receptionist role at Camping World serves as a pivotal position within this dynamic environment. This is a full-time hourly role offering a competitive salary range of $14.00 to $17.56 per hour, reflecting factors like skills, experience, and certifications. The Receptionist will be an integral part of the customer experience team, tasked with being the first point of contact for customers and setting a warm, professional tone from their initial engagement. Responsibilities include greeting and welcoming VIP and general customers, managing front desk activities, directing calls, and ensuring seamless communication between customers and team members. Beyond routine administrative duties, this position provides a unique opportunity for personal and professional growth, supported by on-the-job training, tuition reimbursement, and comprehensive benefits for full-time associates, including medical, dental, and vision coverage. This role demands strong organizational and interpersonal skills, an ability to multitask efficiently, and a passion for contributing positively to the customer journey. Camping World encourages candidates who are proactive, reliable, and committed to teamwork to apply and grow within the company’s supportive environment.

Job Requirements

High school education or equivalent
Previous experience in a high-standard customer service environment preferred
Excellent interpersonal, presentation and relationship-building skills
Strong ability to take initiative coupled with leadership skills
Strong sense of personal responsibility and reliability
Strong organizational skills with the ability to multitask
Ability to effectively respond to and meet needs of a diverse client base
Computer skills: MS Office
May lift up to 25 lbs and/or move up to 50 lbs with assistive devices

Job Qualifications

High school education or equivalent
Previous experience in a high-standard customer service environment preferred
Excellent interpersonal, presentation and relationship-building skills
Strong ability to take initiative and leadership skills
Strong sense of personal responsibility and reliability
Strong organizational skills with the ability to multitask
Ability to effectively respond to and meet needs of a diverse client base
Proficiency with MS Office

Job Duties

First point of contact for customers
Greet and welcome customers
Set tone for a positive customer experience
Check in VIP appointments and direct customers to the appropriate team member(s)
Coordinate front desk activities including answering and directing incoming phone calls
Track incoming sales calls in our CRM
Maintain a strong work ethic with total commitment to success every day
Assist customers with any questions directed to the reception desk
Other duties, functions and responsibilities as assigned