Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $21.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Paid holidays
Employee assistance program
Training and Development
Job Description
Our skilled nursing facility is committed to delivering exceptional care and support to our guests, ensuring their comfort and well-being throughout their stay. We pride ourselves on creating a welcoming and supportive environment where both guests and their families feel valued and cared for. Our dedicated team of healthcare professionals works collaboratively to provide a personalized care experience that aims to improve the quality of life for every individual we serve. With a focus on compassion and professionalism, our facility stands out as a trusted choice for skilled nursing services in the community.
We are excited to offer a full-time Receptionist position that is vital to the smooth operation of our facility. In this role, you will be the first point of contact for guests and visitors, setting a positive tone for their experience from the moment they arrive. Your responsibilities will include greeting guests and family members warmly, managing incoming phone calls with professionalism, and assisting with various administrative tasks such as maintaining guest files, providing admissions support, and supporting recruiting and billing processes. Compliance with HIPAA laws is essential to protect the privacy and confidentiality of our guests. This dynamic role offers the opportunity to be a key contributor to our team's success while providing meaningful support to our guests and their families, ensuring they receive the best customer service possible.
We are excited to offer a full-time Receptionist position that is vital to the smooth operation of our facility. In this role, you will be the first point of contact for guests and visitors, setting a positive tone for their experience from the moment they arrive. Your responsibilities will include greeting guests and family members warmly, managing incoming phone calls with professionalism, and assisting with various administrative tasks such as maintaining guest files, providing admissions support, and supporting recruiting and billing processes. Compliance with HIPAA laws is essential to protect the privacy and confidentiality of our guests. This dynamic role offers the opportunity to be a key contributor to our team's success while providing meaningful support to our guests and their families, ensuring they receive the best customer service possible.
Job Requirements
- High school diploma or equivalent
- prior experience in receptionist or customer service roles
- knowledge of customer service principles
- good communication skills
- proficiency in phone etiquette
- understanding of HIPAA compliance
- ability to work full time
Job Qualifications
- High school diploma or equivalent
- previous experience in a receptionist or customer service role preferred
- excellent communication and interpersonal skills
- strong organizational abilities
- familiarity with administrative support functions
- knowledge of HIPAA regulations
- ability to handle multiple tasks efficiently
Job Duties
- Greet guests and family members as they come in
- answer phones and use judgment to transfer calls or locate key leadership as requested
- maintain a current guest file by room number
- provide administrative/admissions support
- provide recruiting support
- provide billing support
- comply with HIPPA laws
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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