Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
401k Retirement Plan
Career Development
Dental Insurance
Employee Referral Bonus
Generous PTO Plan
Medical insurance
Paid Time Off
Job Description
Sinceri Senior Living is a prominent provider of senior care services that focuses on creating a warm, supportive, and engaging environment for both residents and staff alike. As a part of a larger respected network, Sinceri Senior Living has established itself as a leader in the senior living community by fostering an employee-centric culture that values teamwork, professional growth, and individual well-being. The company’s commitment to its employees is demonstrated through its recognition as a Great Place to Work for seven consecutive years. This accolade not only highlights the positive work environment but also the company’s dedication to maintaining high standards in both employee satisfaction and resident care.
At Sinceri Senior Living, the employment experience extends beyond just fulfilling job duties. Employees are encouraged to grow their careers within a supportive framework that offers continuous learning and advancement opportunities. The community values diversity and inclusiveness, adhering strictly to equal employment opportunities while celebrating individual differences and unique backgrounds. Whether you are just starting your career in healthcare or seeking to advance it, Sinceri Senior Living provides a platform to develop your skills among a collaborative team that values your contributions.
This position is a unique opportunity to join a vibrant senior living community that places emphasis on employee engagement and resident satisfaction. The role involves supporting key administrative leaders including the Administrator, Office Manager, Director of Nursing, and Activity Director, ensuring efficient communication and effective coordination within the facility. You will be the friendly voice answering phones and a welcoming presence greeting residents, families, guests, and staff, acting as an essential liaison to provide exceptional customer service.
The responsibilities also include managing general office duties such as typing, filing, and mail distribution, alongside facilitating tours and assisting prospective residents and their families. This role demands strong organizational skills, attention to detail, and the flexibility to respond to the dynamic needs of the community. Proficiency in computer skills, particularly Microsoft Office, is essential to handle day-to-day activities smoothly.
Sinceri Senior Living offers an attractive benefits package designed to support employees’ financial security and well-being. These benefits include competitive wage increases, a 401K retirement plan with safe harbor matching, bonuses for length of service and employee referrals, access to earned wages prior to payday, and a generous paid time off plan. Additional perks such as career development programs, flexible scheduling, medical, dental, vision, and supplemental insurance plans, a discount marketplace, and wellness rewards further reinforce the company’s dedication to a positive and healthy work environment.
Joining Sinceri Senior Living means becoming part of a dedicated team where your efforts directly contribute to enhancing the quality of life for seniors within the community. The company’s employee engaged scheduling system ensures work-life balance, while the supportive team environment makes every employee feel valued and appreciated. This role provides meaningful work in a setting that fosters mutual respect and professional growth, making it an ideal choice for individuals committed to making a difference in senior care.
At Sinceri Senior Living, the employment experience extends beyond just fulfilling job duties. Employees are encouraged to grow their careers within a supportive framework that offers continuous learning and advancement opportunities. The community values diversity and inclusiveness, adhering strictly to equal employment opportunities while celebrating individual differences and unique backgrounds. Whether you are just starting your career in healthcare or seeking to advance it, Sinceri Senior Living provides a platform to develop your skills among a collaborative team that values your contributions.
This position is a unique opportunity to join a vibrant senior living community that places emphasis on employee engagement and resident satisfaction. The role involves supporting key administrative leaders including the Administrator, Office Manager, Director of Nursing, and Activity Director, ensuring efficient communication and effective coordination within the facility. You will be the friendly voice answering phones and a welcoming presence greeting residents, families, guests, and staff, acting as an essential liaison to provide exceptional customer service.
The responsibilities also include managing general office duties such as typing, filing, and mail distribution, alongside facilitating tours and assisting prospective residents and their families. This role demands strong organizational skills, attention to detail, and the flexibility to respond to the dynamic needs of the community. Proficiency in computer skills, particularly Microsoft Office, is essential to handle day-to-day activities smoothly.
Sinceri Senior Living offers an attractive benefits package designed to support employees’ financial security and well-being. These benefits include competitive wage increases, a 401K retirement plan with safe harbor matching, bonuses for length of service and employee referrals, access to earned wages prior to payday, and a generous paid time off plan. Additional perks such as career development programs, flexible scheduling, medical, dental, vision, and supplemental insurance plans, a discount marketplace, and wellness rewards further reinforce the company’s dedication to a positive and healthy work environment.
Joining Sinceri Senior Living means becoming part of a dedicated team where your efforts directly contribute to enhancing the quality of life for seniors within the community. The company’s employee engaged scheduling system ensures work-life balance, while the supportive team environment makes every employee feel valued and appreciated. This role provides meaningful work in a setting that fosters mutual respect and professional growth, making it an ideal choice for individuals committed to making a difference in senior care.
Job Requirements
- High school diploma or equivalent
- a desire and willingness to learn new systems
- prior work in reception or customer service preferred
- must be able to read, write and follow oral and written directions at a level necessary to accomplish the job and communicate effectively through written information
- must possess strong organizational skills, and be detail oriented, but flexible in order to accommodate the fluctuating needs of the facility
- knowledgeable on the computer and able to operate Microsoft Office
- ability to represent the facility in a positive and professional manner
- must be able to work effectively in an individual or team setting
- must be able to perform duties and responsibilities with or without reasonable accommodation
Job Qualifications
- High school diploma or equivalent
- ability to represent the facility in a positive and professional manner
- must be able to read, write and follow oral and written directions to accomplish job and communicate effectively
- possess strong organizational skills and be detail oriented
- must be able to work effectively in an individual or team setting
- prior work in reception or customer service preferred
- knowledgeable on computers and able to operate Microsoft Office
Job Duties
- Answering the phones and referring to the appropriate department or person
- greet residents, families, guests, and staff in a courteous and professional manner
- communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries
- general office duties including typing, filing, distribution of mail and other duties as assigned
- guide tours, fill out inquiry forms and introduce prospective residents to the appropriate manager on duty if needed
- follow marketing guidelines for phone inquiries and guided tours
- accept rental payments and issue receipt if requested
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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