Receptionist

Winston-Salem, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Employee assistance program

Flexible work schedule

Job Description

PACE of the Triad West is a dedicated organization providing comprehensive support and services to its community members. Based in Winston-Salem, this establishment focuses on enhancing the lives of participants by facilitating access to essential resources and fostering an inclusive environment. Known for its commitment to quality care and efficient service, PACE of the Triad West aims to be a trusted partner for individuals and families in need of guidance and assistance.

The role of Receptionist at PACE of the Triad West is a key position that requires a high level of professionalism and interpersonal skill. Reporting directly to the HR Director, the receptionist acts as the first point of contact for all visitors, participants, and staff members. This role involves managing telephone inquiries with promptness and courtesy, ensuring that calls are directed appropriately to staff members or external vendors. Additionally, the receptionist plays a vital part in disseminating organizational information to the general public, participants, and their families as instructed. Beyond front desk responsibilities, the receptionist may also offer clerical support to members of the leadership team as needed. This position, classified as non-exempt and full-time, is essential for maintaining smooth communication and efficient operation within the organization. While the pay range is yet to be determined, the role promises meaningful engagement in a supportive work environment where the receptionist contributes significantly to the overall success and welcoming atmosphere of the organization.

Job Requirements

High school diploma or equivalent
Prior experience in a receptionist or customer service position preferred
Excellent verbal and written communication skills
Proficiency with office software and telephone systems
Ability to work full-time and adhere to organizational policies
Strong customer service orientation
Basic clerical and administrative skills

Job Qualifications

High school diploma or equivalent
Previous experience in a receptionist or administrative role preferred
Strong communication and interpersonal skills
Proficient in using office equipment and computer software
Ability to multitask and manage time effectively
Detail-oriented with strong organizational skills
Ability to handle confidential information with discretion

Job Duties

Attend promptly and professionally to visitors, participants, and staff members
Address telephone inquiries and route calls to appropriate staff members or vendors
Relay organizational information to the general public, participants, and families as directed
Provide clerical assistance to designated leadership team members as needed
Maintain an organized and welcoming reception area
Manage incoming and outgoing correspondence
Support day-to-day administrative tasks and office management