Receptionist

LSA Family Health Service is a respected community-based nonprofit organization that has been serving low-income and immigrant families for 67 years. Founded on the principle that supporting and empowering families leads to a thriving community, LSA offers a comprehensive range of essential services. These services include food assistance, clothing, healthcare, education, safe housing, and advocacy support. The organization is deeply committed to addressing the complex challenges faced by vulnerable households and acts as a vital resource hub that bridges the gap between families and critical social services. LSA Family Health Service’s longstanding dedication and community-centered approach make it a cornerstone institution in its locality, providing compassionate and inclusive support to thousands every year. The organization operates in a welcoming and inclusive environment, emphasizing respect and equal employment opportunities regardless of race, color, religion, sex, parental status, national origin, age, disability, political affiliation, or military service, fully embracing federal, state, and local anti-discrimination legislation.

The role of Receptionist at LSA Family Health Service is foundational to the organization’s mission of connecting families to essential resources efficiently and warmly. This full-time, in-person position reports directly to the Director of Advocacy and offers a salary range of $40,000 to $45,000 per year. The Receptionist serves as the first point of contact for visitors, callers, and community members seeking assistance. As a bilingual Spanish-English communicator, the Receptionist must ensure that language barriers do not hinder access to services. Responsibilities include welcoming guests, answering and directing calls, coordinating appointments through platforms like Google Calendar, and maintaining accurate client and visitor records in the organization’s database systems. This role requires the individual to juggle multiple tasks calmly and professionally while handling sensitive inquiries with empathy. The Receptionist also plays a critical role in managing the physical environment of the front desk area, keeping it safe, clean, and organized. This position is pivotal in facilitating effective internal communication and logistics, enhancing the overall client experience. The ideal candidate will also help with administrative duties such as receiving and distributing mail and donations. By maintaining a supportive presence and fostering a welcoming atmosphere, the Receptionist directly influences the positive impact LSA Family Health Service has on its community.