Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $20.00
Work Schedule
Standard Hours
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
flexible schedule
supportive work environment
Job Description
Home Instead is a leading provider of in-home care services designed to help seniors live independently and comfortably in their own homes. Established with a commitment to enhancing the quality of life for elderly individuals, Home Instead offers personalized care solutions tailored to meet the unique needs of each client. The franchise located at 5151 Flynn Pkwy STE 206, Corpus Christi, TX, operates independently, delivering compassionate and reliable care with a focus on respect, dignity, and compassion. This franchise is part of a wider network of Home Instead offices dedicated to improving seniors' lives through highly trained caregivers and a supportive service environment.
The Receptionist role at Home Instead Corpus Christi is a critical front-facing position responsible for delivering exceptional administrative support and client interactions that uphold the company’s core values. This full-time position demands a professional who can manage a variety of clerical duties, including answering phones, scheduling consultations, assisting with billing and payroll processes, and supporting staff with daily administrative tasks. The receptionist plays a vital role in maintaining smooth office operations and fostering a welcoming, professional atmosphere for clients, caregivers, and visitors alike.
This position requires excellent communication skills and a customer-focused attitude to handle inquiries from potential clients and caregivers effectively. The receptionist will also be involved in essential backend processes such as maintaining accurate records within the company's operating system, managing new caregiver hiring procedures including background checks and reference calls, as well as helping with office supply management and mail distribution. In addition to handling initial phone and in-person client and visitor interactions with warmth and professionalism, the receptionist ensures that all correspondence and operational requirements meet Home Instead’s high standards.
The successful candidate will demonstrate strong organizational skills and the ability to multitask in a dynamic environment. They are expected to be reliable with regular office attendance and punctuality, actively contributing to the team’s overall communication flow and operational efficiency. A key part of the role is to support both clients and caregivers by promptly addressing concerns or routing issues to appropriate personnel, thereby enhancing the overall service experience.
As a receptionist at Home Instead Corpus Christi, you will be the welcoming face and voice of a trusted care franchise dedicated to supporting seniors and their families. This role offers the opportunity to grow within a reputable and compassionate organization that values every team member’s contribution to improving community wellbeing. Candidates interested in a meaningful administrative career within the healthcare support sector will find this position rewarding and impactful.
The Receptionist role at Home Instead Corpus Christi is a critical front-facing position responsible for delivering exceptional administrative support and client interactions that uphold the company’s core values. This full-time position demands a professional who can manage a variety of clerical duties, including answering phones, scheduling consultations, assisting with billing and payroll processes, and supporting staff with daily administrative tasks. The receptionist plays a vital role in maintaining smooth office operations and fostering a welcoming, professional atmosphere for clients, caregivers, and visitors alike.
This position requires excellent communication skills and a customer-focused attitude to handle inquiries from potential clients and caregivers effectively. The receptionist will also be involved in essential backend processes such as maintaining accurate records within the company's operating system, managing new caregiver hiring procedures including background checks and reference calls, as well as helping with office supply management and mail distribution. In addition to handling initial phone and in-person client and visitor interactions with warmth and professionalism, the receptionist ensures that all correspondence and operational requirements meet Home Instead’s high standards.
The successful candidate will demonstrate strong organizational skills and the ability to multitask in a dynamic environment. They are expected to be reliable with regular office attendance and punctuality, actively contributing to the team’s overall communication flow and operational efficiency. A key part of the role is to support both clients and caregivers by promptly addressing concerns or routing issues to appropriate personnel, thereby enhancing the overall service experience.
As a receptionist at Home Instead Corpus Christi, you will be the welcoming face and voice of a trusted care franchise dedicated to supporting seniors and their families. This role offers the opportunity to grow within a reputable and compassionate organization that values every team member’s contribution to improving community wellbeing. Candidates interested in a meaningful administrative career within the healthcare support sector will find this position rewarding and impactful.
Job Requirements
- High school diploma or equivalent
- Previous experience in receptionist or administrative duties
- Ability to communicate effectively in English
- Proficiency with telephone systems and office software
- Ability to maintain accurate records
- Capable of managing multiple tasks
- Reliable attendance and punctuality
- Professional demeanor
- Ability to handle confidential information appropriately
- Basic knowledge of billing processes
- Willingness to participate in on-call duties
Job Qualifications
- High school diploma or equivalent
- Previous experience in receptionist or administrative role preferred
- Proficient with office software and telephone systems
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks efficiently
- Familiarity with basic billing and payroll processes is an advantage
- Knowledge of client and caregiver record management
- Ability to handle sensitive information confidentially
- Strong organizational skills
- Customer service orientation
Job Duties
- Reflect the core values of Home Instead
- Handle office responsibilities to allow a consistent full time networking effort
- Greet and welcome each visitor in a friendly, warm and professional manner
- Answer incoming calls in a friendly, professional and knowledgeable manner and distribute to appropriate staff
- Field new client inquiries and schedule care consultations
- Assist with hiring process for new caregivers, including employment inquiries and applicant management
- Assist with billing processing including client invoices and caregiver payroll
- Enter and maintain accurate client and caregiver records
- Communicate client and caregiver concerns with owner or staff
- Notify appropriate staff of visitor arrivals
- Assist with mailing client invoices and caregiver payroll
- Organize and distribute daily mail
- Ensure Home Instead standards are met and upheld
- Maintain regular attendance
- Demonstrate open and effective communication with team
- Assist with reference calls on prospective caregivers
- Process criminal background and other required checks
- Order and stock office supplies
- Participate in rotational on-call duties
- Perform other necessary functions as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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