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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $20.00
Work Schedule
Standard Hours
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
flexible schedule
supportive work environment
Job Description
Home Instead is a leading provider of in-home care services designed to help seniors live independently and comfortably in their own homes. Established with a commitment to enhancing the quality of life for elderly individuals, Home Instead offers personalized care solutions tailored to meet the unique needs of each client. The franchise located at 5151 Flynn Pkwy STE 206, Corpus Christi, TX, operates independently, delivering compassionate and reliable care with a focus on respect, dignity, and compassion. This franchise is part of a wider network of Home Instead offices dedicated to improving seniors' lives through highly trained caregivers and a... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in receptionist or administrative duties
- Ability to communicate effectively in English
- Proficiency with telephone systems and office software
- Ability to maintain accurate records
- Capable of managing multiple tasks
- Reliable attendance and punctuality
- Professional demeanor
- Ability to handle confidential information appropriately
- Basic knowledge of billing processes
- Willingness to participate in on-call duties
Job Qualifications
- High school diploma or equivalent
- Previous experience in receptionist or administrative role preferred
- Proficient with office software and telephone systems
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks efficiently
- Familiarity with basic billing and payroll processes is an advantage
- Knowledge of client and caregiver record management
- Ability to handle sensitive information confidentially
- Strong organizational skills
- Customer service orientation
Job Duties
- Reflect the core values of Home Instead
- Handle office responsibilities to allow a consistent full time networking effort
- Greet and welcome each visitor in a friendly, warm and professional manner
- Answer incoming calls in a friendly, professional and knowledgeable manner and distribute to appropriate staff
- Field new client inquiries and schedule care consultations
- Assist with hiring process for new caregivers, including employment inquiries and applicant management
- Assist with billing processing including client invoices and caregiver payroll
- Enter and maintain accurate client and caregiver records
- Communicate client and caregiver concerns with owner or staff
- Notify appropriate staff of visitor arrivals
- Assist with mailing client invoices and caregiver payroll
- Organize and distribute daily mail
- Ensure Home Instead standards are met and upheld
- Maintain regular attendance
- Demonstrate open and effective communication with team
- Assist with reference calls on prospective caregivers
- Process criminal background and other required checks
- Order and stock office supplies
- Participate in rotational on-call duties
- Perform other necessary functions as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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