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Job Overview
Employment Type
Temporary
Hourly
Work Schedule
Flexible
Benefits
Employee assistance program
wellbeing program
Neurodiversity and caregiver support
Various discounts
Medical Coverage
401k retirement savings plan
Employee stock purchase plan
Job Description
H&R Block is a well-established financial services company specializing in tax preparation and related services. With a strong commitment to helping people and building a connected culture, the company emphasizes inclusivity, belonging, and continuous improvement through its multi-year strategy called Block Next. H&R Block aims to innovate client experience and sustain growth while fostering a high-performing and supportive work environment, creating a workplace where associates feel inspired and valued. This company places a high priority on its purpose to provide help and build confidence in clients and communities alike, reflecting its dedication to service excellence and community connection.
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Job Requirements
- High school diploma or equivalent
- Ability to work flexible schedule and/or in multiple locations
- Sales/marketing experience
Job Qualifications
- Experience working in a fast-paced environment
- Previous experience in a customer service environment
- Ability to multi-task
- Strong organizational and time-management skills
- Computer proficient with the ability to use Microsoft Office
Job Duties
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best-suited tax professional for their needs
- Schedule clients how they would like to be scheduled
- Help to ensure all clients needs have been met during service both in person, over the phone or virtually
- Maintain office cleanliness and organization of resources with team members
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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