
Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Hourly
Range $12.75 - $16.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Retirement Plan
Employee assistance program
Flexible work schedule
training and certification support
Job Description
The hiring establishment is a company operating within the administration sector, specifically seeking a dedicated Receptionist to join its team. This company likely functions in a community-oriented environment, focusing on providing exceptional customer service to visitors, residents, and vendors, while supporting administrative tasks that help maintain smooth office operations. Though specific company details such as its name or industry subtype are not provided, its focus on administrative support and personalized interaction suggests a professional setting where the role of receptionist is pivotal in managing front-line communications and ensuring efficient office function.
The role of Receptionist is critical in this organization, as the individual is the first point of contact for visitors and callers, reflecting the company's commitment to hospitality and effective communication. The receptionist's main duties include greeting and assisting visitors, answering telephone calls, directing inquiries to appropriate personnel or departments, and processing visitor information according to established guidelines. This position requires a person with a professional demeanor and excellent interpersonal skills to represent the company positively.
Moreover, the receptionist supports various administrative duties such as typing, copying, filing, ordering supplies, managing mail, and posting accounts, which are essential to ensuring that the business office operates efficiently. The role requires someone who is responsible, discreet, and capable of handling confidential information with integrity. The occupant must also be able to identify potential security concerns and communicate policies effectively to visitors and staff.
The work environment entails a blend of standing, sitting, and moving freely throughout the building, requiring physical abilities such as balance, stooping, kneeling, and lifting moderately weighted items. This job may also expose the employee to workplace hazards including exposure to blood, body fluids, or infectious disease, demanding adherence to strict safety protocols.
A preferred candidate should ideally have a high school diploma or GED and prior experience in clerical work or completion of a secretarial science program from an accredited school or college. This person must speak, write, and understand English proficiently. The role demands the ability to handle potentially challenging interactions tactfully, including dealing with individuals who may be ill or emotionally upset.
This employment opportunity offers a chance to work under the guidance of a Business Office Manager, adding a layer of supervision and support, ensuring the receptionist has clear direction and feedback. The receptionist must be adaptable, capable of making independent decisions, following instructions, and accepting constructive criticism. Training programs to meet state and federal requirements are part of the job, emphasizing the company’s dedication to compliance and continuous improvement.
In summary, this receptionist position is an excellent opportunity for an individual who enjoys interaction, values administrative precision, and wants to contribute to a professional, service-oriented environment. It is a role that combines customer service excellence with essential office support functions, ensuring the organization maintains its operational and service standards consistently and effectively.
The role of Receptionist is critical in this organization, as the individual is the first point of contact for visitors and callers, reflecting the company's commitment to hospitality and effective communication. The receptionist's main duties include greeting and assisting visitors, answering telephone calls, directing inquiries to appropriate personnel or departments, and processing visitor information according to established guidelines. This position requires a person with a professional demeanor and excellent interpersonal skills to represent the company positively.
Moreover, the receptionist supports various administrative duties such as typing, copying, filing, ordering supplies, managing mail, and posting accounts, which are essential to ensuring that the business office operates efficiently. The role requires someone who is responsible, discreet, and capable of handling confidential information with integrity. The occupant must also be able to identify potential security concerns and communicate policies effectively to visitors and staff.
The work environment entails a blend of standing, sitting, and moving freely throughout the building, requiring physical abilities such as balance, stooping, kneeling, and lifting moderately weighted items. This job may also expose the employee to workplace hazards including exposure to blood, body fluids, or infectious disease, demanding adherence to strict safety protocols.
A preferred candidate should ideally have a high school diploma or GED and prior experience in clerical work or completion of a secretarial science program from an accredited school or college. This person must speak, write, and understand English proficiently. The role demands the ability to handle potentially challenging interactions tactfully, including dealing with individuals who may be ill or emotionally upset.
This employment opportunity offers a chance to work under the guidance of a Business Office Manager, adding a layer of supervision and support, ensuring the receptionist has clear direction and feedback. The receptionist must be adaptable, capable of making independent decisions, following instructions, and accepting constructive criticism. Training programs to meet state and federal requirements are part of the job, emphasizing the company’s dedication to compliance and continuous improvement.
In summary, this receptionist position is an excellent opportunity for an individual who enjoys interaction, values administrative precision, and wants to contribute to a professional, service-oriented environment. It is a role that combines customer service excellence with essential office support functions, ensuring the organization maintains its operational and service standards consistently and effectively.
Job Requirements
- High school diploma or GED preferred
- Clerical experience preferred
- Ability to make independent decisions
- Ability to follow instructions
- Ability to accept constructive criticism
- Ability to deal tactfully with a diverse population
- Effective English communication skills
- Ability to maintain confidentiality and discretion
- Physical ability to stand walk and sit for extended periods
- Ability to lift and carry items up to 30 lbs
- Ability to perform multiple physical movements including climbing balancing stooping kneeling crouching and crawling
- Willingness to adhere to safety protocols due to exposure to workplace hazards
Job Qualifications
- High school diploma or GED preferred
- Experience in a clerical position or successfully completed a secretarial science program preferred
- Ability to make independent decisions follow instructions and accept constructive criticism
- Ability to deal tactfully with personnel residents family members visitors government agencies personnel and the general public
- Ability to work with ill disabled elderly emotionally upset and potentially hostile people
- Proficient English speaking writing and comprehension skills for effective communication with supervisors employees residents and families
- Ability to maintain confidentiality and discretion in handling information
Job Duties
- Greet visitors residents and vendors in a courteous and professional manner
- Identify visitors and direct to appropriate location
- Process and record visitor information as defined by the community
- Answer the telephone determine nature of call and direct caller to appropriate individual or department
- Respond to requests from within the community identify and locate appropriate personnel
- Maintain resident information by name and room number eligibility to receive calls emergency phone members of on-call personnel department extensions key personnel etc
- Exercise discretion in releasing information so that confidentiality and privacy are maintained
- Identify security concerns and notify supervisor or proper authorities
- Effectively communicate facility policies and procedures to visitors staff and vendors
- Assist with administrative duties which includes typing copying filing posting accounts sorting mail ordering supplies and repairs mailing out doctor orders
- Maintain a work environment that is clean and presents a professional image
- As appropriate document and resolve concerns or relay to the appropriate staff
- Ethically and responsibly conduct small monetary transactions for ticket sales etc
- Attend and participate in service training programs to meet state and federal requirements
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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