Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program

Job Description

Porchlight is a dedicated non-profit organization focused on providing housing solutions and supportive services to individuals and families facing homelessness and housing instability. We are committed to creating a welcoming, safe, and organized environment for our clients and partner agencies, fostering collaboration and support through our comprehensive housing programs. Our team is composed of passionate professionals driven by a mission to improve the lives of those in need through compassionate assistance and resource coordination. As a dynamic organization within the social service sector, Porchlight plays a crucial role in assisting vulnerable populations by providing access to stable housing and essential... Show More

Job Requirements

  • High school diploma or equivalent
  • ability to work between the hours of 8 am and 4:30 pm
  • proficiency with microsoft office suite
  • experience with multi-line phone systems
  • excellent communication skills
  • ability to maintain confidentiality
  • strong organizational skills
  • ability to multitask in a fast-paced environment

Job Qualifications

  • High school diploma or equivalent required
  • associate degree or certificate in office administration preferred
  • familiarity with multi-line phone systems
  • excellent communication and customer service skills
  • strong time-management and multitasking abilities
  • proficient in microsoft office suite, including word, excel, and outlook
  • experience in developing internal processes and filing systems
  • ability to maintain confidentiality of company information
  • non-profit or social service experience a plus

Job Duties

  • Answer incoming calls, either directly to reception or redirected from the phone system
  • provide front desk coverage and greet visitors, directing them to the appropriate staff
  • maintain an orderly reception area and central workspaces
  • sort and distribute mail in a timely manner
  • accept rent payments, following rent receipt procedures for Porchlight properties
  • assist with tenant income recertification work, including collecting and calculating required documentation
  • maintain lists and reference materials needed for front office operations
  • enter maintenance requests into the maintenance database based on tenant calls
  • assist with outgoing agency mailings and prepare communications for residents as directed by the Director of Housing
  • manage office equipment maintenance and ensure functionality
  • perform additional tasks as assigned by the Director of Housing

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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