Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
paid sick days
401(k) Plan
employee pet discounts

Job Description

VCA Animal Hospitals is a leading network of animal care centers dedicated to providing exceptional veterinary services and compassionate care to pets and their owners. With a strong commitment to pet health and client satisfaction, VCA has established itself as a trusted name in the veterinary industry, known for its mission, 'Your pet's health is our top priority and excellent service is our goal.' This commitment underscores every interaction and service offered at VCA, ensuring that pet owners receive not only expert medical care but also supportive and empathetic client services. VCA Animal Hospitals operates numerous facilities, staffed by experienced... Show More

Job Requirements

  • High school diploma or equivalent
  • experience in customer service or client support
  • strong communication skills
  • ability to use scheduling and payment software
  • ability to manage multiple tasks
  • reliable and professional demeanor

Job Qualifications

  • High school diploma or equivalent
  • previous experience in client service or customer support preferred
  • excellent communication and interpersonal skills
  • ability to handle multiple tasks efficiently
  • proficiency in scheduling and payment processing systems
  • knowledge of basic animal care practices beneficial
  • strong organizational skills
  • ability to work in a fast-paced environment

Job Duties

  • Greet visitors and answer telephones
  • guide clients and their pets to exam rooms
  • schedule and confirm appointments
  • place outbound calls for follow-ups and prospective clients
  • present and explain fees and process payments
  • recommend, select, and obtain products and services including prescriptions
  • answer questions about products and services and educate clients on general animal care
  • manage medical records, charts, reports, and correspondence
  • maintain hospital cleanliness including removal of animal waste

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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