Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
short term disability
long term disability
Employer Paid Life Insurance
Paid holidays
Paid vacation
Paid sick time
Paid birthdays
Paid training
Opportunities for advancement
Closed Sundays
healthy work/life balance

Job Description

Harper Automotive Group is a well-established and reputable automotive dealership conglomerate based in Knoxville, Tennessee. Since its inception in 1981 by Tom Harper, the group has significantly grown to include seven dealerships, encompassing thirteen franchises, and a certified collision center. Each dealership caters to different types of drivers, offering a diverse range of high-quality vehicles including Porsche, Audi, and Jaguar. Harper Automotive Group is recognized for its commitment to excellence in both sales and service, as reflected in its state-of-the-art facilities, award-winning customer service, and dedicated, experienced staff. The organization takes pride in its customer satisfaction ethos, which has cemented... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or receptionist role preferred
  • Strong verbal communication skills
  • Ability to multitask and work in a team-oriented environment
  • Basic computer skills

Job Qualifications

  • Excellent listening and communication skills, outgoing and positive personality
  • Punctual nature and ability to handle schedule flexibility and dynamic work environment
  • Professional appearance and eager to improve on all aspects

Job Duties

  • Answer dealership group phones, greet and receive prospects and customers
  • Direct customers to the correct department, notify the appropriate person that a customer is waiting, introduce the customer to the salesperson
  • Work cooperatively with the sales and other internal teams
  • Communicate with callers and visitors in a professional, friendly, and efficient manner
  • Close service tickets
  • Other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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