Receptionist

Knoxville, TN, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Exact $16.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Flexible Schedule

Employee assistance program

Job Description

The Knoxville Family Justice Center (FJC) is a nonprofit organization dedicated to supporting domestic violence and sexual assault victims by providing comprehensive, co-located services for victims and their children. Located in Knoxville, Tennessee, the center fosters a safe, supportive environment where clients are empowered through access to essential services, resources, and advocacy. The FJC operates with a mission to enhance the safety and well-being of individuals experiencing crisis by coordinating community resources in a collaborative and compassionate manner. The center values professionalism, confidentiality, and client-centered practices to ensure the highest level of care and respect for those they serve.

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Job Requirements

High school diploma or equivalent
minimum two years related experience
nonprofit experience preferred
client service experience preferred
ability to maintain confidentiality
excellent communication skills
proficiency in using computer and office equipment
capability to manage multiple tasks simultaneously
punctuality and reliable attendance
ability to work part-time as required

Job Qualifications

High school diploma or equivalent
at least two years of related experience
nonprofit experience preferred
client service expertise preferred
bilingual Spanish/English preferred but optional
strong organizational skills
excellent customer service skills
effective written and verbal communication skills
ability to work independently and adapt to daily changes
proficiency with case management and CRM systems preferred

Job Duties

Greet clients and visitors
manage incoming and outgoing calls including diverting calls from the answering service and transferring calls promptly
ensure client needs are addressed and directed to appropriate resources
provide basic information about center services while maintaining confidentiality
complete accurate client data entry by end of each shift
assist with event and meeting planning including preparation and onsite support
manage mail flow and general office duties such as ordering supplies and managing schedules
maintain data accuracy and update client and volunteer records within required timeframes
respond promptly to calls, emails, and communications on behalf of the Executive Director
maintain professionalism in attendance, punctuality, and team collaboration
monitor and report potential security risks

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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