Receptionist

West Covina, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Type:

Hourly

Rate:

Range $18.00 - $24.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Reimbursement

401k

paid volunteer time

Job Description

Dentists of San Dimas is a reputable dental practice dedicated to providing excellent oral healthcare while fostering a welcoming and professional environment for both patients and staff. With a strong commitment to patient satisfaction and community health, the practice emphasizes creating a Perfect Patient Experience (PPE) and aims to establish Patients for Life (PFL) through compassionate care and seamless service. As part of the broader PDS Health network, Dentists of San Dimas embodies the core values of the We Believe Behavioral Framework, promoting a culture grounded in respect, teamwork, and operational excellence. The practice is known for its innovative approach... Show More

Job Requirements

High School Diploma or equivalent
prior experience or coursework in dentistry, insurance, or business preferred
proficiency with office practices and technology
ability to multitask in a fast-paced environment
excellent communication skills
strong organizational skills and attention to detail
ability to manage confidential information appropriately
dependable and able to work independently and collaboratively

Job Qualifications

High School Diploma or general education degree (GED)
prior coursework or training in dentistry, insurance, or business preferred
knowledge of office practices, technology applications, and patient insurances
results oriented with the ability to set goals and meet commitments
patient advocate with flexibility and empathy
detailed-oriented and organized with strong process focus
financial acumen regarding profit drivers and metrics
effective influencer skilled in listening and behavior observation
self-motivated and reliable
strong interpersonal, oral, and written communication skills
ability to maintain confidentiality of patient records
organized and able to work in a fast-paced environment

Job Duties

Model company culture, values, standards, and best operational practices
support the Perfect Patient Experience process by assisting patients to visit and ensuring their comfort
schedule appointments to optimize provider productivity
interact and communicate with patients and guests in the reception area
answer telephones promptly and manage calls efficiently
complete daily front office checklist tasks
post payments to patient accounts as per company policy
act as a subject matter expert on the practice management system for patient registration and e-check in
efficiently check in patients, obtain consents, and notify the back office of arrivals
confirm all patient appointments at least two days in advance
return and resolve patient messages from the Contact Center timely
actively participate in daily huddles and meetings
understand and impact business metrics through role responsibilities
demonstrate stewardship of the PDS brand and make brand-aligned decisions
support clinician patient education about the Mouth-Body Connection
maintain appropriate professional appearance and demeanor
comply with company policies and state, federal, and regulatory requirements
perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: