Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Employee Discounts
Job Description
Five Star Senior Living is a respected and well-established provider of senior living communities dedicated to delivering high-quality care and enriching the lives of its residents. With a commitment to fostering a supportive and welcoming environment, Five Star Senior Living combines compassionate care with innovative services to enhance the journey of life for seniors. The company emphasizes a culture that values its employees' vitality, energy, and caring nature, recognizing their crucial role in the overall success and mission of enriching senior living experiences. The team members at Five Star Senior Living are provided with meaningful opportunities for personal and professional... Show More
Job Requirements
- Must be at least 18 years of age
- Must pass State and company criminal background/drug screens
- Demonstrates effective time management skills
- High school diploma or equivalent required
- Previous experience in a concierge, receptionist, or customer service role, preferably in a senior living or hospitality setting
- Strong interpersonal and communication skills, with a friendly and professional demeanor
- Excellent organizational and multitasking abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software
- Ability to work flexible hours, including evenings, weekends, and holidays as needed
Job Qualifications
- Must be at least 18 years of age
- High school diploma or equivalent required
- Previous experience in a concierge, receptionist, or customer service role, preferably in a senior living or hospitality setting
- Strong interpersonal and communication skills, with a friendly and professional demeanor
- Excellent organizational and multitasking abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software
- Ability to work flexible hours, including evenings, weekends, and holidays as needed
Job Duties
- Greet and welcome residents, guests, and visitors with a warm and professional demeanor
- Assist residents with a variety of requests, including transportation arrangements, dining reservations, event bookings, and other personal services
- Coordinate with local service providers to arrange services for residents such as dry cleaning, housekeeping, and maintenance
- Provide information and recommendations about local attractions, services, and amenities
- Answer and direct incoming calls promptly and professionally, taking messages as necessary
- Manage front desk operations, ensuring the area is neat, organized, and welcoming
- Maintain and update resident and visitor logs, ensuring accurate and up-to-date records
- Handle inquiries and provide accurate information about the community, including services, events, and policies
- Assist with the coordination and communication of resident activities and events
- Support residents with minor administrative tasks such as scheduling appointments and making copies
- Manage incoming and outgoing mail and packages, ensuring timely distribution to residents
- Maintain inventory of office and concierge supplies, placing orders as needed
- Assist with the preparation and distribution of resident newsletters and notices
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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