Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
Life insurance
retirement plans
Job Description
The Salvation Army Miami Area Command, located in Miami, Florida, is part of a global charitable organization dedicated to preaching the gospel of Jesus Christ and meeting human needs without discrimination. Known for its passionate commitment to service, The Salvation Army provides a broad range of support and assistance programs designed to uplift and empower individuals and communities. With deep roots in values such as compassion, bravery, and trustworthiness, The Salvation Army strives to be a leader in social services while maintaining a strong spiritual foundation. This role is situated within the Miami Area Command, which serves as a key... Show More
Job Requirements
- High school diploma or G.E.D. required
- two years of progressively responsible experience working in a major firm with telephone switchboard responsibilities, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
- ability to record accurate and complete messages
- excellent communication and interpersonal skills
- ability to assist visitors and clients courteously
- proficient in basic clerical duties such as typing and filing
- ability to handle multiple tasks in a fast-paced environment
Job Qualifications
- High school diploma or G.E.D.
- two years of progressively responsible experience working in a major firm with telephone switchboard responsibilities
- any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
Job Duties
- Answers the telephone and transfers calls to the appropriate destination
- responds to callers questions and provides accurate information
- Records accurate and complete messages
- ensures the timely and accurate distribution of messages through telephone and/or E-mail
- Records and updates statistical information
- ensures the accuracy and completeness of the same
- Receives, greets, and announces visitors in a courteous and tactful manner
- provides assistance to callers and visitors by answering questions and providing instructions and referrals
- screens sales representatives soliciting to The Salvation Army
- Receives, responds to, and assists people requesting social service assistance
- assists in registering clients
- maintains supply of maps and phone numbers for social services
- locates appropriate personnel to assist visitors
- Notifies proper individuals when visitors or clients have arrived
- ensures that visitors and clients have signed in
- Sorts and distributes mail
- ensures all mail reaches appropriate destination
- assists with preparing bulk-mail
- Receives and prepares receipts for donations, packages, airline tickets, express mail, and items delivered to the lobby
- notifies proper individuals of item arrival by telephone and/or E-mail
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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