Receptionist

San Francisco, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $23.00 - $25.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Retirement Plan

Paid holidays

Paid Time Off

wellness programs

flexible spending accounts

Retirement match

Job Description

Jewish Family and Children's Services (JFCS) is a renowned nonprofit organization that has proudly served the San Francisco Bay Area for over 175 years. Rooted in Jewish values, JFCS offers compassionate, world-class services designed to support individuals and families across every stage of life. Regardless of faith or background, JFCS welcomes all those seeking assistance and community support. Their wide-ranging programs include adoption services, mental health counseling, senior care, disability services, financial assistance, Holocaust education, and youth development. With a legacy of commitment to social welfare, JFCS remains a pillar of hope and strength in the Bay Area community.

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Job Requirements

High school diploma or equivalent required
one to two years of experience in a professional setting
proficiency in spoken and written Russian language
basic computer proficiency skills
ability to maintain professionalism and composure under pressure
strong communication and interpersonal skills

Job Qualifications

High school diploma or equivalent required
some college coursework or an associate's degree is preferred
one to two years of experience in a professional setting with a focus on reception customer service or administrative support
proficiency in spoken and written Russian language is required
demonstrated basic computer proficiency skills general comfort with technology
calm under pressure
deliver responsive and compassionate service and the ability to establish and maintain excellent rapport with clients families staff and community members

Job Duties

Serves as the primary staff member responsible for building reception coverage during regular business hours following all agency policies procedures and protocols
answers and appropriately routes all incoming calls
relays messages from participants families and vendors promptly to the appropriate team member
provides information and referral requests services as appropriate
greets and screens all program participants and visitors in a warm professional and courteous manner both in person and over the phone
maintains a visible and consistent front desk presence to ensure responsive service during operational hours
ensures registration of all staff and visitors for appointments trainings groups and workshops using the lobby iPad registry
operates and monitors the agency's building security systems including closed-circuit cameras and door sensors
alerts appropriate staff to minor security issues and escalates major incidents to the Sr Director of Facilities Operations the Administrator and the central security services and SFPD as directed
accepts logs and notifies recipients of deliveries and pickups
sort and distribute incoming mail and packages with attention to time sensitivity
maintains professional appearance and general upkeep of the reception area and lobby
ensures reception area equipment phones security monitors etc is functional
reports on technical issues to the Sr Director of Facilities Operations or Tech Support team
performs clerical and administrative tasks such as filing photocopying assembling materials and preparing mailings as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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