Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $27.00 - $33.00
Work Schedule
Standard Hours
Benefits
comprehensive medical
prescriptions
Dental
vision plans
401(k) plan with Company Match
shareholder purchase and reinvestment plan
basic life and accidental death and dismemberment insurance
voluntary supplemental life insurance
Fertility and family building benefits
paid disability benefits
Paid Time Off
11 company paid holidays
Flexible spending account
Health savings account
Employee assistance program
Educational Assistance Program
voluntary benefits
Title insurance policies and escrow services for employee's primary residence
Transportation benefit plan
Job Description
Western Title Division is a vital part of Old Republic Title, a well-established leader in the title insurance industry recognized for its commitment to quality and customer service. This company operates within the real estate sector, providing title insurance and escrow services, which are essential for secure property transactions. With a strong reputation and history, Western Title Division continues to support real estate professionals, homeowners, and lenders by delivering dependable title insurance solutions and a comprehensive range of escrow services. As a division of Old Republic Title, it benefits from the financial stability, extensive resources, and industry expertise that come... Show More
Job Requirements
- High school diploma or equivalent
- previous receptionist or administrative experience preferred
- ability to work scheduled hours Monday through Friday 8 a.m. to 5 p.m.
- ability to work overtime as requested by management
- dependable, reliable, and punctual attendance including potential outside regular business hours
- strong customer service skills
- ability to work with confidential information
- ability to perform under pressure and adapt to disruptions
- proficiency in multitasking and prioritization
- acceptance of supervision and constructive feedback
- willingness to engage in ongoing learning and training
Job Qualifications
- Basic computer skills including proficiency in Microsoft Office Suite and Outlook
- ability to work in fast paced environment under extreme time constraints
- strong attention to detail with excellent organizational skills
- ability to prioritize and handle multiple tasks
- ability to act independently with sound judgment and take initiative
- clear, grammatically correct and business appropriate written and verbal communication skills
- active listening skills and mindfulness of body language and other nonverbal communication
- excellent professional communication and interpersonal skills
- personable, positive and professional representation of the company
- ability to foster and maintain professional and collaborative working relationships
- ability to lead by positive example
Job Duties
- Answer multi line phones
- greet customers and visitors by name when possible with a professional and welcoming demeanor
- maintain lobby area and conference rooms
- take and deliver messages promptly
- distribute mail and deliveries during the day and process outgoing mail
- handle branch accounting procedures and process daily banking
- prepare overnight and courier packages
- receipt escrow funds and send receipt copies to appropriate parties
- open new escrows and title orders
- task to Central Processing Unit (CPU) for payoffs, HOA and utility demands as requested
- continue escrow education through company training webinars, seminars, and meetings
- comply with company policies, procedures, and regulatory requirements and complete mandatory company compliance training
- work scheduled hours Monday through Friday
- work overtime as requested by management
- maintain dependable, reliable and punctual attendance
- adapt to changing industry environments and support company projects related to new software tools and platforms
- accept supervision, constructive feedback, and collaborate effectively with all levels of management, employees and customers
- demonstrate courtesy, flexibility, professionalism and be proactive in responding to supervisor, co-worker and customer needs
- utilize company software tools and support services for efficient escrow file processing
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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