Job Overview
Employment Type
Full-time
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
paid life insurance
Paid Time Off
Employee assistance program
Referral Bonus Program
Job Description
Avista Senior Living is a renowned memory care community dedicated to providing outstanding care and support for seniors, especially those living with memory-related challenges. Located in the serene and welcoming Sun City West, AZ, this community is designed to offer residents a safe, comfortable, and engaging environment where they can enjoy their golden years with dignity and compassion. Avista Senior Living stands out for its commitment to creating a positive atmosphere where both residents and their families feel valued and supported. The community employs a team of caring professionals who are passionate about senior care, making it more than just... Show More
Job Requirements
- High school diploma or equivalent
- experience in customer service
- strong communication skills
- ability to multitask in a fast-paced environment
- reliable and responsible work ethic
- ability to work autonomously
- proficiency with Microsoft Office and basic computer skills
- positive attitude and excellent interpersonal skills
Job Qualifications
- Experience in customer service is highly desired
- polished and professional appearance and demeanor
- upbeat and positive team player attitude
- strong judgment and solutions-oriented
- proactive customer service approach
- Microsoft and computer knowledge
- bring ideas, creativity, enthusiasm and high standards for resident care
Job Duties
- Provide exceptional customer service
- answer telephones and direct calls in a timely and professional manner
- monitor the Emergency Alert System and respond immediately to calls
- manage business center and process incoming and outgoing mail
- maintain a safe and secure environment and follow safety standards
- encourage teamwork through cooperative interactions with co-workers and other departments
- keep front lobby area and front desk clean and organized
- direct emergency personnel to emergency location and act as contact person in emergencies
- document significant incidents in the logbook
- maintain visitor sign-in/out book, reservation book for guest rooms, and complete maintenance work orders
Job Location
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