Receptionist

Englewood, CO, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $49,466.00 - $59,267.00

Benefits

Base wages

Leave accruals

Medical insurance

Dental Insurance

Vision Insurance

Life insurance employer paid premiums

Retiree health savings

Death and disability benefits

Employer paid pension contributions

Fitness, wellness and rehabilitation program

Educational opportunities and support

job security

Positive work culture

Job Description

South Metro Fire Rescue (SMFR) is a dedicated public safety organization committed to delivering exceptional fire protection, emergency medical services, and community safety programs. As a prominent fire rescue district, SMFR serves a broad community with professionalism, responsiveness, and a focus on public service. The organization prides itself on fostering a positive work culture enriched by comprehensive benefits, continuous educational opportunities, and a commitment to employee wellness and rehabilitation. SMFR positions itself as an employer of choice in its geographic area, ensuring that its employees enjoy a balanced, secure, and rewarding working environment.

The role of Receptionist at Sou... Show More

Job Requirements

Minimum of a high school diploma or equivalent GED
one year of responsible customer service or receptionist experience with public contact
must obtain CPR certification within one year of hire

Job Qualifications

Minimum of a high school diploma or equivalent GED
one year of responsible customer service or receptionist experience with public contact
strong customer service orientation
ability to establish and maintain effective working relationships with other employees, the public, and community organizations
ability to provide clear concise verbal and/or written instructions
ability to prepare clear, concise, and accurate reports, correspondence, and other written materials
ability to work independently and set priorities
ability to interact well with a diverse population with outstanding interpersonal and communication skills
knowledge of current versions of SMFR's hardware and software applications including telecommunications, word processing programs, office equipment, copiers, and audio/visual devices
must obtain CPR certification within one year of hire

Job Duties

Serves as the primary point of contact for internal and external customers
answers and manages phone calls and inquiries
directs calls to appropriate divisions and personnel
greets and welcomes visitors in a professional and courteous manner
directs visitors to the appropriate division or person
issues security badges to visitors and contractors
responds to inquiries and provides general information regarding SMFR functions and programs
provides a variety of administrative support including assisting with preparation for hiring processes, new employee orientations, elections, mass mailings, and special events and projects
distributes mail and deliveries
coordinates pool car reservations
assists with coordination of various events
secures rooms/locations
prepares invitations or notices for events
provides logistical support for events including meeting materials, presentations, refreshments, set up and take down
maintains lobby equipment, supplies, and beverage station
maintains appropriate supply levels for the Mineral HQ copier stations
maintains the phone directory in PowerDMS
composes letters, purchase orders, and reports which may also include data entry, printing/scanning projects, and subject-matter research
schedules station visits/engine tours, ride-alongs, parades, and other department events as needed
assists with fulfilling open records requests
performs other duties as assigned

Job Location

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