Job Overview
Compensation
Type:
Hourly
Rate:
Range $19.00 - $21.00
Benefits
competitive pay with performance-based incentives
Opportunities for growth and advancement
Comprehensive benefits package (health, dental, vision, and more)
Supportive and friendly work environment
Training and development opportunities to enhance your skills
Paid time off and paid holidays
Job Description
Live Urgent Care is a leading healthcare provider committed to delivering high-quality, patient-centered urgent care services in a fast-paced and professional environment. Our organization is dedicated to offering exceptional medical care with a strong focus on ensuring a positive patient experience for everyone who walks through our doors. We pride ourselves on maintaining a supportive, friendly, and efficient atmosphere that allows our team members to thrive while contributing to the well-being of the communities we serve. Live Urgent Care's mission revolves around providing timely and accessible medical attention, emphasizing the importance of empathetic communication, precision in administrative and clinical processes,... Show More
Job Requirements
- High school diploma required
- proven experience in a medical office setting, either as a medical receptionist or in an administrative role
- strong knowledge of insurance aspects such as copay, coinsurance, deductible
- proficient in computer systems and electronic medical records (EMR), Athena and Solv knowledge a plus
- excellent verbal and written communication skills
- strong organizational and multitasking abilities
- ability to work in a fast-paced environment and handle high patient volumes
- understanding of medical terminology and EMR systems
- excellent customer service skills
- ability to multitask, prioritize, and manage time effectively
- ability to work independently or as part of a team
- occasionally required to sit, walk, reach with hands and arms
- occasionally required to lift moderate weights (25-50 pounds)
- finger dexterity and hand coordination required
Job Qualifications
- Proven experience in a medical office setting, either as a medical receptionist or in an administrative role
- excellent verbal and written communication skills
- strong knowledge of insurance aspects such as copay, coinsurance, deductible, etc.
- proficient in using computer systems and electronic medical records (EMR), with Athena and Solv being a plus
- strong organizational and multitasking abilities
- ability to work in a fast-paced environment and handle high patient volumes
- understanding of medical terminology and EMR systems
- strong communication and interpersonal skills
- excellent attention to detail and ability to thrive in a fast-paced environment
- ability to work independently or as part of a team
- proficient with common PC applications, including Internet, email, and Microsoft Office
- excellent customer service skills
- ability to multitask, prioritize, and manage time effectively
- exceptional verbal and written communication skills
Job Duties
- Greet patients warmly and assist with check-in/check-out processes
- answer phone calls and direct inquiries to the appropriate departments
- register patients, verify insurance, and collect payments
- maintain patient records with accuracy and confidentiality
- schedule appointments and manage the office calendar
- assist medical staff with various administrative tasks as needed
- ensure the office environment remains clean, organized, and welcoming
- handle patient concerns with empathy and professionalism
- collaborate with team members to ensure excellent patient care and operational efficiency
Job Location
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